IT Systems and Network Specialist

S & R Computer Associates Inc; Greenville (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Job summary

S & R Computer Associates Inc in Greenville, North Carolina, is seeking full-time skilled IT team members to support our client base. This in-office position involves providing network, server, virtualization, and help desk support for small to medium-sized business clients.

The ideal candidate will have 3–5 years of experience and a degree in Information Systems or a related field. Excellent communication, documentation, and troubleshooting skills are essential.

Benefits include 401(k) matching, health insurance, and opportunities for advancement.

Qualifications

• 3–5 years maintaining PC hardware, software, servers, and network systems preferred.
• Education may be used in place of experience.
• Valid driver's license, clean driving record, and proof of insurance.

Responsibilities

• Provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.
• Manage support tickets from initial report through final resolution and communicate with end users.
• Maintain strong documentation of client environments, problems, and procedures.

Skills

Communication skills

Documentation

Troubleshooting

Organization

Education

Bachelor's degree in Information Systems or related field

Associate's degree in a related field

Tools

CompTIA A+

CompTIA Network+

Microsoft certifications

VMware

Linux

Cisco CCENT

Cisco CCNA

Job description

Benefits

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

Established local IT Support Group of 42 years is seeking full-time skilled I.T. team members to support our client base. This is an in-office position and is not a remote or work-from-home role. Candidates must be available to work on-site during normal business hours. Team members provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.

The ideal candidate will be energetic, professional, highly organized, and able to work with a strong sense of urgency. Excellent communication, documentation, troubleshooting, and follow-up skills are essential. This position requires the ability to manage support tickets from start to finish, communicate clearly with end users, document work performed, and ensure issues are fully resolved.

Responsibilities

• Provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.
• Manage support tickets from initial report through final resolution; communicate with end users; document work performed; ensure issues are fully resolved.
• Follow trouble tickets from start to finish and maintain accurate documentation of problems and resolutions.
• Collaborate with team on projects and adapt to changing priorities; work independently and as part of a team.
• Maintain strong documentation of client environments, problems, and procedures.
• Demonstrate self-motivation, organization, dependability, and professionalism, even under high workload.

Qualifications

• 3–5 years maintaining PC hardware, software, servers, and network systems preferred
• Education may be used in place of experience
• Bachelor’s degree or higher in Information Systems, Computer Science, Cybersecurity, Networking, or related field preferred
• Associate’s degree in a related field may be considered
• CompTIA A+, CompTIA Network+, Microsoft, VMware, Linux, Cisco CCENT, Cisco CCNA, and related certifications desired
• Valid driver’s license, clean driving record, and proof of insurance
• Reliable transportation
• Background check and drug screen required

This is a full-time, 40-hour-per-week position.

This position is eligible for full-time benefits.