Network Infrastructure Engineer: Credential & Discovery

TPI Global Solutions; Westerville (OH); On-site; USD 85,000 - 115,000; Full time

Job summary

TPI Global Solutions is seeking a credential management and infrastructure discovery expert to help secure access across network devices and server environments. You will work with IT teams to maintain up-to-date credential stores, align discovery with maintenance windows, and diagnose complex connectivity issues.

The role requires hands-on scripting in PowerShell or Python and familiarity with CMDB concepts.

Qualifications

• Requires CompTIA Network+ or equivalent certification.
• Proficiency in scripting with PowerShell or Python.
• Experience with infrastructure discovery or asset scanning tools.
• Familiarity with CMDB concepts and CI classification.
• Background in enterprise-scale environments with diverse device types.
• Experience working within ITIL-aligned processes.
• ServiceNow ITOM Visibility (Discovery) experience is a plus.

Responsibilities

• Identify, troubleshoot, and resolve credential issues across network devices and servers.
• Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage.
• Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms.
• Collaborate with network and hosting teams to maintain credential stores and access policies.
• Support service graph connector configurations to ensure proper data flow from infrastructure sources.
• Manage and optimize discovery schedules to align with maintenance windows and scanning requirements.
• Document credential management processes, known infrastructure issues, and resolution procedures.
• Provide SME on network topology, device configurations, and server environments.
• Support ServiceNow Modernization program objectives as needed.

Skills

Powershell

Python

Discovery tools

CMDB concepts

Enterprise-scale environments

ITIL processes

ServiceNow ITOM

Tools

ServiceNow ITOM Visibility

CMDB tooling

Job description

TPI Global Solutions is seeking a credential management and infrastructure discovery expert to help secure access across network devices and server environments. You will work with IT teams to maintain up-to-date credential stores, align discovery with maintenance windows, and diagnose complex connectivity issues.

The role requires hands-on scripting in PowerShell or Python and familiarity with CMDB concepts.