Infrastructure Engineer

Murtech Staffing & Solutions; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology staffing firm is looking for a Sr. Infrastructure Engineer in Pittsburgh, PA to provide infrastructure implementation and support services in a multi-site enterprise environment. The ideal candidate should have over 6 years of hands-on experience in network administration, cloud computing, and strong networking skills. Responsibilities include assisting with core network issues, maintaining support ticket queues, and developing disaster recovery plans. Competitive compensation offered with this contractor position.

Qualifications

• 6-8+ years of hands-on experience with administration in server and cloud environments.
• Experience in data center asset management and incident management.
• High level of expertise in network routing and switching.

Responsibilities

• Assist team with resolution of core network issues.
• Monitor and maintain Core Infrastructure ticket support queue.
• Complete maintenance tasks regularly.
• Develop and implement disaster recovery plans.

Skills

Network administration

Cloud computing service management

Infrastructure monitoring

Virtualization

Strong networking skills

Education

Associate or Bachelor's degree in IT

Tools

Cisco Meraki

VMware

Python

Ansible

Terraform

Job description

Title: Sr. Infrastructure Engineer - Contract to Hire

Location: Pittsburgh, PA

To provide infrastructure implementation & support services to a multi-site, mid-size enterprise level, multi-user, multi-server environment. Including but not limited to networking, VoIP, cloud, virtualization, applications, carrier connectivity, infrastructure security, and monitoring systems

Responsibilities:

• Assist Core Infrastructure team with resolution of core network and systems issues across a suite of technologies as required to meet a 99% uptime SLA.
• Actively monitor and maintain Tier 3/4 Core Infrastructure ticket support queue; updating, re-prioritizing, and escalating issues as required to maintain SLA.
• Provide Tier 3/4 technical assistance to end users, vendors, and business groups as required.
• Complete daily, weekly, and monthly maintenance tasks.
• Creation and updating infrastructure technology, policies, procedures, and standards.
• Develop, model, and design IT infrastructure solutions, integration, and access in collaboration with other team members.
• Development and implementation of disaster recovery and high availability plans for infrastructure systems.
• Mentor and/or provide support to other team members, where applicable, including guidance for troubleshooting and design.
• Work directly with IT&S department to strategize and plan 3-5 year infrastructure services, capabilities, and self-goals.

Qualifications:

• 6-8+ years of hands‑on experience with administration and support in network, server, and cloud environments.
• Education: Associate degree in an Information Technology discipline and/or 8+ years of industry experience OR a bachelor's degree in an Information Technology discipline and 6+ years of industry experience.
• Certification: Cisco, Microsoft, ITIL and/or equivalent certifications preferred but not required
• High level of expertise in the following areas:
  • Data Center Asset Management and License Management
  • Carrier and Vendor Management
  • Infrastructure Monitoring and Incident Management
  • Strong Networking Skills with Routing and Switching in a Multi-vendor Environment
  • SD‑WAN Networking with Diverse Circuit Installations
  • Cisco Meraki Suite Support and Management
  • Cisco Unified Communications Stack (Call Manager, Contact Center, etc.)
  • SIP Trunking Support and Management
  • Citrix XenApp/XenDesktop Support and Management
  • Cloud Computing Service/Vendor Management and Selection
  • Enterprise Backup/Data Protection Support and Management
  • File Services (Local User Sharing, Archiving, Cloud Services)
  • Microsoft Azure Suite Support and Management
  • Microsoft Active Directory Support and Management
  • VMWare Virtual Infrastructure Support and Management
  • HCIS Support and Management
  • SAN Configuration and Storage Management
  • Python, PowerShell, or Bash for automating repetitive tasks.
  • Ansible, Terraform, or ARM to Automate Infrastructure Provisioning
  • On-premises Datacenter and Remote Data Closet Management (cabling, connectivity, cooling, power backup, etc.)
  • Voice and Network Cabling (CAT5/CAT6 EIA/TIA 568B)
  • Security hardening, best practice and patch management tools and techniques (MITRE, EDR, SIEM, etc.)
  • Network Generation Firewall Support and Management