Enterprise Network & Hosting Infrastructure Specialist

Techlifecolumbus; Westerville (OH); On-site; USD 55,000 - 96,000; Part time

Job summary

Revel IT is seeking a Network & Hosting Infrastructure Specialist contractor in Westerville, Ohio to identify, troubleshoot, and resolve credential issues across network devices and server infrastructure.

You will triage connectivity and authentication errors, maintain credential stores, support data flow from infrastructure sources, and align discovery schedules with maintenance windows.

Experience with SNMP, SSH, WMI/WinRM, VMware/Hyper-V, and ServiceNow ITOM Discovery is highly valued.

Qualifications

• CompTIA Network+ or equivalent certification.
• Scripting Skills in PowerShell or Python.
• Experience with infrastructure discovery or asset scanning tools.
• Familiarity with CMDB concepts and configuration item (CI) classification.
• Background in enterprise-scale environments with diverse and heterogeneous device types.
• Experience working within ITIL-aligned processes.
• Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management.
• Strong expertise in server/hosting environments, including Windows Server and Linux/Unix administration.
• Virtualization platforms (VMware, Hyper‑V).
• Hands‑on experience with credential management across diverse network and server device types.
• Deep understanding of network protocols: SNMP v1/v2c/v3, SSH, Telnet; WMI, WinRM, NetBIOS.
• Experience troubleshooting connectivity and authentication issues in enterprise environments.
• Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility.
• Ability to work independently, triage infrastructure issues, and escalat[e] appropriately.
• Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial

Responsibilities

• Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
• Collaborate with network and hosting teams to maintain accurate credential stores and access policies
• Support service graph connector configurations to ensure proper data flow from infrastructure sources
• Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
• Document credential management processes, known infrastructure issues, and resolution procedures
• Provide subject matter expertise on network topology, device configurations, and server environments
• Support the broader ServiceNow Modernization program objectives as needed

Skills

CompTIA Network+

PowerShell

Python

Infrastructure discovery tools

CMDB concepts

ITIL

Network infrastructure

Windows Server

Linux/Unix

VMware

Hyper-V

Credential management

SNMP

SSH

Telnet

WMI

WinRM

NetBIOS

IPAM

Network segmentation

Firewall rules

Tools

ServiceNow ITOM Discovery

Asset scanning tools

Job description

Revel IT is seeking a Network & Hosting Infrastructure Specialist contractor in Westerville, Ohio to identify, troubleshoot, and resolve credential issues across network devices and server infrastructure.

You will triage connectivity and authentication errors, maintain credential stores, support data flow from infrastructure sources, and align discovery schedules with maintenance windows.

Experience with SNMP, SSH, WMI/WinRM, VMware/Hyper-V, and ServiceNow ITOM Discovery is highly valued.