Network Engineer - Statewide Trav

Beyond SOF; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

State vehicle provided

Travel expense reimbursement

Job summary

Beyond SOF is seeking a Traveling IT Field Engineer to support four regional labs and ten regional offices across the state. The role emphasizes on-site PC/software installations, printer and peripheral support, and basic networking coordination.

Overnight travel is expected a few times weekly, with meals reimbursed under state policy. The contractor will use a state vehicle and must have a valid driver's license.

Qualifications

• Advanced PC and peripheral troubleshooting skills.
• Experience with network concepts like DHCP, DNS, routers, and firewalls.
• Proficient in solving software/hardware issues.
• Strong customer relations and communication skills.
• Ability to manage multiple projects simultaneously.
• Proficient with MS Word, Excel, and Outlook.
• Experience using IT service management ticketing systems.

Responsibilities

• Support 4 regional labs and 10 regional offices.
• Provide PC, software installations, printer, peripherals, and networking support.
• Assist with modernization of lab equipment to integrate with CoreOne LIMS.
• Travel 3-4 times a week with overnight stays as required.
• Follow state travel policies for meals and incidentals.
• Work a 40-hour week with possible flex schedule; overtime requires approval.
• Maintain a professional appearance; operate state vehicle per policy.
• Coordinate changes with VITA and management when needed.

Skills

PC troubleshooting

Network administration

Software troubleshooting

Customer relations

Communication

Project management

MS Office

Analytical thinking

Job description

Interview Mode: In Person Only

Traveling IT Field Engineer. State wide Travel Required
State Vehicle will be provided. Expenses reimbursed. Valid Dr Lic required
Duration expected: 1 year - with option to hire after 1 year (see #13 below)

IN PERSON IVS ONLY! If your candidate cannot commit to an IN PERSON IV pls do not submit them. If they agree then after being selected for an IV they request Virtual IV (indicating they are not available for IN PERSON), pls know they will be removed from consideration.
Traveling IT Field Engineer. State wide Travel Required
State Vehicle will be provided. Expenses reimbursed. Valid Dr Lic required
Duration expected: 1 year with option to hire after 1 year (see #13 below)

ABOUT THE ROLE

• Support 4 regional labs and 10 regional offices
• Provide PC, software installations, printer, peripherals, Logitech Teams collaborative meeting spaces, and wireless/wired networking support, applicant must have experience supporting workstations, peripherals, printers and basic networking. Engineer will not configure the routers, switches, and firewalls but should understand how to request changes from VITA and their management.
• Experience working with a IT Service Management ticketing system for work prioritization and internal customer contacts.
• Experience providing general end user PC support, training, and questions with a friendly and supportive demeanor
• Contractor will assist with the modernization of the lab equipment environment to integrate with our CoreOne LIMS system
• Travel 3-4 times a week including at least one day of overnight travel, during overnight stays the state travel policy will be followed.
• Meals and incidentals will be reimbursed (contractor will submit receipts weekly into Vector); reimbursement will be according to the DOA State Travel Policy: CAPP Manual - 20335 - State Travel Regulations and per diem rates: Per diem rates | GSA. Manuel and regulations will be shared with the candidate if an offer is extended or free to look under the above on GSA website. VDACS will pay travel time and onsite time but not pay hotel/overnight time (meaning: they cannot bill for night time hours they stay over in hotel/when they are sleeping). Some locations like Wytheville, VA will require an overnight stay the day before working on the site.
• Position will be 40 hours a week but may have a flex schedule to avoid significant overtime for travel, overtime must be approved prior.
• Position will be assigned a state vehicle with a gas card (*Valid drivers license, w/clean driving record is REQUIRED to be considered)
• Contractor will have to have the vehicle maintained using the state fleet services process
• Contracting company will have to cover workers comp the vehicle will be covered by state insurance
• Contractor must present a professional appearance
• This position may be replaced with an FTE in the ~July 2026 timeframe. This contractor is welcome to apply and be considered for that FTE position but will be required to go through the standard recruitment process with COV. No guarantee the contractor will be offered the FTE role.

Skill Required / Desired Amount Experience

• Advanced computer skills are required, particularly related to personal computer, PC peripherals and network technical support Required 2 Years
• Expertise related to advanced network administration concepts (DHCP, DNS, routers, firewall, etc.) Desired 2 Years
• Experience in troubleshooting computer software/hardware problems Required 2 Years
• Advanced customer relations skills Required 2 Years
• Good verbal and written communication skills Required 2 Years
• Ability to control and manage several projects simultaneously Required 2 Years
• Working knowledge of MS Word, MS Excel, and MS outlook Required 2 Years
• Strong analytical and decision-making skills Required 4 Years

Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? Question 2 Please list candidate's email address. Question 3 The Field Engineer will be assigned a COV owned vehicle candidate MUST HAVE VALID DRIVERS LICENSE. Please confirm that the candidate has a valid drivers license with a good driving record. Question 4 COV will be responsible for vehicle insurance and property damage. Vendor: Please confirm that your (contracting) company covers workers comp claims. Question 5 VDACS will be responsible for overnight hotel reservations and will cover travel time but will not pay for overnight stay time (billable hours). Meaning: they cannot bill for night time hours they stay over in hotel/when they are sleeping. Please confirm the contracting company will bill CAI for meals and incidentals according to the COV Travel Policy. Add'l discussions/questions can be answered if an interview is requested. Pls confirm you have shared this with your candidate. Question 6 IN PERSON IVS ONLY! If your candidate cannot commit to an IN PERSON IV pls do not submit them. If they agree then after being selected for an IV they request Virtual IV (indicating they are not available for IN PERSON), pls know they will be removed from consideration. Please confirm you/they are aware.