Network Engineer II: UniFi & Multi-Site Ops

Provisions Group; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Provisions Group in Nashville, TN seeks a Network Engineer II to support reliable IT operations across multiple locations. You will provide advanced hands-on support for network and systems infrastructure, with a focus on Ubiquiti/UniFi environments.

The role emphasizes documentation, SOPs, network diagrams, and mentoring for Level I engineers, plus on-call availability and travel to sites as needed.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent education/experience.
• 5+ years of progressive IT experience with significant hands-on responsibility for network infrastructure.
• 3+ years of professional networking experience; Ubiquiti/UniFi experience strongly preferred.
• Experience supporting multi-site environments and POS systems.
• Strong root-cause analysis skills and the ability to escalate appropriately.

Responsibilities

• Provide advanced hands-on troubleshooting and support for network infrastructure, focusing on Ubiquiti/UniFi technologies.
• Configure, implement, maintain, and optimize network infrastructure supporting POS systems, ticketing systems, mobile devices, and other business-critical apps.
• Independently troubleshoot complex wired and wireless network issues, identify root causes, and determine resolution strategies.
• Serve as Level II escalation point and mentor Level I engineers with troubleshooting guidance.
• Monitor the environment for risks, performance issues, configuration gaps, and recurring problems; implement corrective actions.
• Perform advanced network diagnostics including VLAN troubleshooting, wireless/RF analysis, connectivity testing, and throughput optimization.
• Coordinate and delegate technical tasks during incidents, deployments, and projects for timely resolution.
• Develop and maintain SOPs, runbooks, network diagrams, configuration documentation, and troubleshooting procedures.
• Test, validate, and document changes per change management processes.
• Participate in on-call rotation and provide support during critical incidents.
• Travel to company locations as needed to support infrastructure and deployments.
• Pursue additional duties and technical projects as assigned.

Skills

Ubiquiti/UniFi

Networking

VLAN troubleshooting

Wireless networking

Troubleshooting

Documentation

Mentoring

Change management

Communication

On-call support

Root-cause analysis

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

MICROS Simphony

Job description

Provisions Group in Nashville, TN seeks a Network Engineer II to support reliable IT operations across multiple locations. You will provide advanced hands-on support for network and systems infrastructure, with a focus on Ubiquiti/UniFi environments.

The role emphasizes documentation, SOPs, network diagrams, and mentoring for Level I engineers, plus on-call availability and travel to sites as needed.