Network Engineer II - Implementation & Wireless Support (Remote)

Jobs via Dice; Raleigh (NC); Remote; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking bank as a Network Engineer II, where you will provide essential technical support for complex data and voice network systems. This remote role allows you to leverage your expertise in Cisco technologies, BGP, and network provisioning while collaborating with cross-functional teams to enhance operational excellence. You'll be responsible for monitoring, maintaining, and upgrading network infrastructure, ensuring compliance with security standards and SLAs. With a commitment to innovation and efficiency, this role offers the chance to make a significant impact in a supportive and dynamic environment, perfect for those eager to advance their careers in technology.

Qualifications

• 4 years of experience in Data, Voice, or Converged Networking.
• In-depth knowledge of networking technologies and protocols.

Responsibilities

• Provide Level 2 technical support for data or voice network systems.
• Configure and install network hardware and software infrastructure.

Skills

Network Routing

Network Switching

Troubleshooting

Collaboration

Capacity Planning

Education

Bachelor's Degree in Networking

High School Diploma or GED

Tools

Cisco ACI

SolarWinds

Cisco SDWAN

Gigamon

Infoblox

Job description

Network Engineer II - Implementation & Wireless Support (Remote)

• Posted 60+ days ago | Updated 5 hours ago

Overview

This is a remote role that can be hired in several markets across the United States. This position provides complex technical support for the Bank's data or voice network infrastructure. Responsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 2 support for issues related to networking. Resolves escalated technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Collaborates with vendors, colleagues and management to implement services and reduce costs. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. May oversee less experienced associates in the work group and assist with disaster recovery testing.

Responsibilities

Principal Accountabilities:

• 60% Provide Level 2 technical support for data or voice network systems
• 20% Monitoring and auditing performance
• 10% Document and procedures updates
• 10% Operational Excellence

Responsibilities:

• Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
• Cloud Network Support/Implementation
• Provide expertise in BGP and other dynamic routing protocols
• Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
• Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
• Collaborate with vendors, colleagues and management to implement services and reduce costs
• Manage network asset inventory and capacity planning
• Assist with Disaster Recovery testing efforts throughout the year
• Drive operational excellence
• Monitor and assess network components and take appropriate action
• Participate in on-call rotation for after hours support

Qualifications

Bachelor's Degree and 4 years of experience in Data, Voice, or Converged Networking OR High School Diploma or GED and 8 years of experience in Data, Voice, or Converged Networking.

Required Qualifications:

• In-depth knowledge of numerous networking technologies and protocols and how they interrelate
• Technical skills regarding network routing, switching, and provisioning
• Experience with Cisco switching and routing (NxOS and IOS)
• Collaboration with cross-functional groups

Preferred Qualifications:

• 6-8 years of experience with enterprise network systems and excellent troubleshooting expertise

Additional Qualifications:

• Certifications: CCNA, CCNP Routing and Switching
• Certifications in: Wireless, Cisco ACI, Thousand Eyes
• Packet Aggregation experience (Gigamon)
• IPAM experience (Infoblox)
• Provisioning skills

This posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Why First Citizens?

As America’s largest family-controlled bank, we have a unique legacy of strength, stability and vision. In recent years, we’ve grown to become a top 20 U.S. bank and a member of the Fortune 500. With growth comes opportunities to learn and advance. Technology is mission-critical here – from innovations that make banking easier to ensuring funds and data are secure, we constantly seek to create efficiencies for our associates and customers. Our technology team makes a lasting difference by delivering solutions that empower our customers to take charge of their financial future. Discover what it’s like to make better happen every day at a bank that’s committed to offering you a supportive, vibrant and flexible work environment.