Senior Financial Aid Specialist - Systems & Automation

Herzing University; Milwaukee (WI); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Financial Aid Specialist to enhance its Financial Aid function. This role focuses on policy, procedure, and process optimization while leveraging technology to improve efficiency and accuracy. The ideal candidate will have a keen eye for detail, technical proficiency, and the ability to generate innovative ideas. Join a diverse and inclusive environment where your contributions will directly impact student satisfaction and operational excellence. This position offers a comprehensive benefits package, including tuition waivers and health insurance, making it an attractive opportunity for dedicated professionals.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with policy and data system development using automation.

Responsibilities

• Perform internal audits and collaborate on staff training.
• Analyze processes and recommend improvements leveraging technology.

Skills

Attention to Detail

Technical Proficiency

Innovative Thinking

Education

Bachelor's Degree

High School Diploma

Tools

Automated Systems

Financial Aid Software

Job description

Job Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and serves on the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Compensation and Benefits

Pay is determined based on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Primary Duties and Responsibilities

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze processes and recommend improvements leveraging technology.
• Support UAT processes for system upgrades, including designing test plans and executing testing.
• Partner with campus leadership on budget utilization and resource management.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Commit to continuous improvement in efficiency, accuracy, and student satisfaction.

Physical Requirements

• Remain stationary most of the time, occasionally move around.
• Operate office equipment and communicate via voice and visuals.
• Occasionally lift up to 10 pounds.

Herzing University values diversity and fosters an inclusive environment. Concerns or questions regarding discrimination can be directed to the Title IX Coordinator. More information is available at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.