Network & Desktop Connectivity Technician – Growth & Support

Pacific Office Automation; Beaverton (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Team-player environment

Medical/Dental/Vision/Life insurance

Matched 401k

PTO and Sick Leave

FSA/HSA Programs

Job summary

A prominent technology company in Beaverton, Oregon is seeking an IT Desktop Connectivity Technician to troubleshoot network connectivity issues and provide excellent customer service. This entry-level full-time role offers growth opportunities, competitive benefits, and a collaborative work culture. Ideal candidates will have strong problem-solving skills and a willingness to learn, along with relevant certifications and knowledge in networking protocols. Join a team committed to diversity and inclusion.

Qualifications

• Some computer knowledge with a willingness to learn.
• Natural problem-solving ability.
• Excellent communication skills.

Responsibilities

• Troubleshoot network connectivity issues for devices.
• Gather information for troubleshooting from customers.
• Work with sales representatives and remote technicians.

Skills

Problem-solving

Customer service

Communication skills

Ability to work in fast-paced environment

Education

Associate's degree preferred

Certifications: Network+, A+, Microsoft MD-100, Microsoft MD-101

Tools

Networking analysis tools

Windows 10

MAC OS

Job description

A prominent technology company in Beaverton, Oregon is seeking an IT Desktop Connectivity Technician to troubleshoot network connectivity issues and provide excellent customer service. This entry-level full-time role offers growth opportunities, competitive benefits, and a collaborative work culture. Ideal candidates will have strong problem-solving skills and a willingness to learn, along with relevant certifications and knowledge in networking protocols. Join a team committed to diversity and inclusion.