Network Build Technician I: Pre-Stage & Validate

Acumera is now Scale Computing!; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Scale Computing is seeking a Configuration Technician I in Austin, TX for the Builds team. You will pre-stage, validate, and document network equipment for customer sites, following build guides to ensure on-time deliveries.

You will support RMA devices and returned-equipment testing to meet shipping deadlines. The role requires strong networking knowledge, effective communication, and the ability to coordinate across teams.

Qualifications

• Solid understanding of networking fundamentals.
• Associate degree or equivalent practical experience preferred.
• Experience with Jira, Slack, and collaborative tools is a plus.

Responsibilities

• Follow SOPs and build guides to pre-stage network equipment.
• Perform remote and onsite pre-staging and validation.
• Upload documentation to Jira tickets for QA review.
• Maintain timely communication and status updates during builds.
• Assist with RMA devices and returned equipment testing as needed.

Skills

Networking Fundamentals

Customer Communication

Documentation & QA

Cross-Team Collaboration

Organization & Time Management

Attention to Detail

Education

Associate degree in IT or related field

Tools

Slack

Google Workspace

Jira

Job description

Scale Computing is seeking a Configuration Technician I in Austin, TX for the Builds team. You will pre-stage, validate, and document network equipment for customer sites, following build guides to ensure on-time deliveries.

You will support RMA devices and returned-equipment testing to meet shipping deadlines. The role requires strong networking knowledge, effective communication, and the ability to coordinate across teams.