Network And IT Analyst

TEKsystems; Louisville (KY); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Professional development

Paid time off

Company holidays

Job summary

TEKsystems in Louisville, KY seeks a Network Support Technician to maintain critical IT infrastructure, combining network administration with end-user support. The role emphasizes troubleshooting, networking fundamentals, and a customer-focused approach.

Ideal candidates will have experience supporting enterprise networks, configuring network hardware, and following IT security best practices. This is a hybrid role with competitive pay and benefits.

Qualifications

• Experience supporting enterprise network environments and IT infrastructure.
• Strong understanding of routing, switching, IP addressing, and related protocols.
• Experience configuring and supporting network hardware and connectivity solutions.
• Knowledge of network security principles and best practices.
• Experience supporting desktop operating systems and productivity applications.
• Ability to troubleshoot and resolve technical issues in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience working within an IT support or help desk environment.

Responsibilities

• Support and maintain network infrastructure to ensure optimal performance and availability.
• Monitor, troubleshoot, and resolve network connectivity and system-related issues.
• Provide technical support to end users for hardware, software, and access-related concerns.
• Assist with network implementations, upgrades, and infrastructure improvements.Support security initiatives and follow established IT policies and procedures.
• Document incidents, resolutions, and support activities within service management processes.
• Collaborate with internal teams to identify, troubleshoot, and resolve technical issues.
• Perform routine maintenance, system monitoring, and proactive issue prevention.
• Communicate effectively with users and stakeholders regarding technical issues and resolutions.

Skills

Network administration

End-user support

Troubleshooting

Communication skills

IT infrastructure

Tools

Networking hardware

Job description

Network Support Technician

Overview

We are seeking an experienced Network and IT Support Technician to help maintain and support critical IT infrastructure. This role is responsible for ensuring reliable, secure, and efficient technology operations through a combination of network administration and end-user support. The ideal candidate will possess strong troubleshooting skills, technical knowledge of networking concepts, and a customer-focused approach to resolving technology issues.

Key Responsibilities

• Support and maintain network infrastructure to ensure optimal performance and availability.
• Monitor, troubleshoot, and resolve network connectivity and system-related issues.
• Provide technical support to end users for hardware, software, and access-related concerns.
• Assist with network implementations, upgrades, and infrastructure improvements.Support security initiatives and follow established IT policies and procedures.
• Document incidents, resolutions, and support activities within service management processes.
• Collaborate with internal teams to identify, troubleshoot, and resolve technical issues.
• Perform routine maintenance, system monitoring, and proactive issue prevention.
• Communicate effectively with users and stakeholders regarding technical issues and resolutions.

Required Qualifications

• Experience supporting enterprise network environments and IT infrastructure.
• Strong understanding of networking fundamentals, including routing, switching, IP addressing, and related protocols.
• Experience configuring and supporting network hardware and connectivity solutions.
• Knowledge of network security principles and best practices.
• Experience supporting desktop operating systems and productivity applications.
• Ability to troubleshoot and resolve technical issues in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience working within an IT support or help desk environment.

Preferred Qualifications

• Familiarity with scripting, automation, or database technologies.
• Experience with network monitoring, performance management, or infrastructure management tools.
• Industry-recognized IT or networking certifications.
• Experience supporting medium to large enterprise environments.

Job Type & Location

This is a Permanent position based out of Louisville, KY.

Pay And Benefits

The pay range for this position is $85000.00 - $90000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Competitive salary based on experience and qualifications
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Professional development opportunities and certification support
• Paid time off and company holidays

Workplace Type

This is a hybrid position in Louisville,KY.

Application Deadline

This position is anticipated to close on Oct 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.