Network Analyst I – EHRA

DIT EBS; United States; On-site; USD 71,000 - 106,000; Full time

Job summary

The North Carolina Department of Information Technology – Transportation (NCDIT-T) is seeking a Network Analyst I to support the Network Field Services team with hands-on installation, maintenance, and troubleshooting across NC DOT/DMV facilities. Travel statewide is required, and responsibilities include documentation, site surveys, and SME guidance.

Ideal candidates bring Cisco switching expertise, networking knowledge, and experience leading projects on-site; a related degree with experience

Qualifications

• Bachelor's degree in computer science or IT field from an accredited institution OR Associate degree in CS or related field and one year networking experience OR High School/GED and four years of networking-related experience.
• Equivalent combination of education and experience may apply per the guide.

Responsibilities

• Support LAN connectivity, Cisco switches, copper/fiber cabling, racks, patch panels, UPS equipment, circuit installations, site relocations, renovations, and new facility deployments.
• May serve as onsite technical lead or site supervisor for Network Field Services projects and deployments.
• Mentor junior Network Technicians, provide direction, troubleshooting, and oversight to ensure standards are met.
• Produce detailed site survey reports, Visio diagrams, rack elevations, floor plans, cable-path diagrams, and as-built documentation.

Skills

Cisco switches

VLANs

Mentoring

Site field services

Education

Bachelor's degree in Computer Science or IT

Associate degree in CS or related field + 1 year networking experience

Tools

Microsoft Visio

Cisco network management tools

Job description

Agency Department of Information Technology Division DIT Transportation Job Classification Title Network Analyst I (NS) Position Number 65013576 Grade DT07

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Salary Range: $70,528- $105,793

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act

We currently have an opening for a Network Analyst I. The North Carolina Department of Information Technology – Transportation (NCDIT-T) is seeking a Network Analyst I to support the Network Field Services team. Statewide travel is required as this position provides hands-on installation, maintenance, troubleshooting, technical leadership, documentation, and lifecycle support for network infrastructure located throughout NCDOT and DMV facilities across North Carolina.

Duties include, but are not limited, to:

• Support LAN connectivity, Cisco network switches, structured copper and fiber-optic cabling, network racks, patch panels, UPS equipment, circuit installations, site relocations, renovations, network refreshes, and new facility deployments
• May serve as the onsite technical lead or site supervisor for Network Field Services projects and deployments
• Serve as a technical subject matter expert (SME) and mentor to junior Network Technicians, providing technical direction, job-site guidance, troubleshooting assistance, and oversight to ensure work is completed according to NCDIT‑T standards
• Conduct detailed network site surveys and producing the associated technical documentation, including site survey reports, Microsoft Visio network diagrams, rack elevations, floor-plan markups, cable-path diagrams, equipment layouts, and as-built documentation

About the Division

The Network Field Services team is responsible for the onsite installation, maintenance, troubleshooting, documentation, and support of network infrastructure serving NCDOT and DMV facilities throughout North Carolina. The team supports physical network infrastructure including LAN switching, structured copper and fiber-optic cabling, telecommunications rooms, network racks, patch panels, UPS systems, circuit installations, wireless infrastructure, facility relocations, network refreshes, and new-site deployments.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Hands‑on experience installing, replacing, configuring, and troubleshooting Cisco enterprise network switches and supporting VLANs, Ethernet connectivity, PoE devices, switch ports, uplinks, and other Layer 1/Layer 2 network services
• Experience supporting structured copper and fiber-optic infrastructure, including CAT6 cabling, single‑mode and multimode fiber, patch panels, fiber enclosures, optical transceivers, testing, tracing, cleaning, troubleshooting, labeling, and documentation
• Experience serving as an onsite technical lead, SME, senior technician, or project lead for network installations, site surveys, equipment deployments, office relocations, network refreshes, circuit activations, cutovers, and outage troubleshooting

Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Bachelor's degree in computer science or an IT related field from an appropriately accredited institution OR Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience OR High School or General Educational Development (GED) diploma and four years of networking related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.