Public Web Content Accessibility Analyst - EHRA - Early Career

State of North Carolina; Wake (VA); Hybrid; USD 71,000 - 106,000; Full time

Job summary

NC Department of Information Technology Transportation Division seeks a Public Web Content Accessibility Analyst to ensure digital content is usable, accessible, and compliant with federal and state requirements. You will review websites, dashboards, documents, and digital materials to align with accessibility standards for all North Carolinians.

You will support the NCDOT Communications Office and work with Transportation teams to identify issues, guide remediations, and strengthen

Qualifications

• Bachelor's degree in computer science or IT-related field or equivalent experience as described.
• Experience evaluating public-facing content for accessibility compliance is preferred.
• Ability to perform hands-on accessibility testing with assistive tech and interpret results.

Responsibilities

• Conduct manual accessibility testing using assistive technologies and keyboard navigation.
• Review automated accessibility scan results and verify issues across web content.
• Remediate accessibility barriers in Drupal, SharePoint, Power BI dashboards, PDFs, and Office documents.
• Provide clear guidance to content editors on improving accessibility in web and document workflows.
• Maintain automated scanning coverage and track remediation activities.
• Collaborate with Transportation Web Systems to resolve accessibility problems.
• Assist Communications staff with best practices for accessible content creation.

Skills

WCAG 2.1 AA

ADA Title II

Section 508

Accessibility testing

Remediation guidance

Education

Bachelor's degree in CS or IT-related field

Associate degree + 1 year exp

GED + 4 years exp

Tools

Drupal Digital Commons

SharePoint

Power BI

Microsoft Office

Job description

Agency Department of Information Technology
The Division

DIT Transportation

Job Classification Title
Applications Systems Analyst I (NS)

Position Number
60026032

Grade
DT07

About Us
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.
The Description Of Work

Salary Range: $70,528- $105,793

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act

This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Any telework will be under the conditions of the state Teleworking Program Policy and the employer may end any teleworking arrangement at any time in the employer's sole discretion.

Are you ready to take the next step in your career?

We currently have an opening for a Public Web Content Accessibility Analyst

The Early Career Associate Program is ideal for recent graduates, early-career professionals, or those looking to transition to a new career seeking broad exposure to state IT operations.

The Early Career Associate Program is a two-year on-the-job training (OJT) program designed for individuals with three years or less of professional experience. After gaining exposure to the role through the development process, participants will have the opportunity to be placed in a permanent role based on mutual fit and career goals.

The NC Department of Information Technology Transportation Division is seeking a Public Web Content Accessibility Analyst to help ensure our public facing digital content is usable, accessible, and compliant with federal and state accessibility requirements. In this role at NCDIT, you will support the NCDOT Communications Office by reviewing websites, dashboards, documents, and digital materials to make sure they meet accessibility standards for all North Carolinians. You will work closely with NCDOT Communications and the NCDIT Transportation teams to identify issues, guide and implement remediations, and strengthen accessibility across multiple platforms.

Duties Include, But Are Not Limited, To

• Conduct manual accessibility testing using assistive technologies and keyboard only navigation
• Review automated accessibility scan results and verify issues across NCDOT web content
• Remediate accessibility barriers in Drupal Digital Commons pages, SharePoint content, Power BI dashboards, PDFs, and Microsoft Office documents
• Provide clear guidance to content editors on improving accessibility in both web and document workflows
• Maintain automated scanning coverage and track remediation activities
• Collaborate with NCDIT Transportation Web Systems to resolve technical accessibility problems
• Support NCDOT Communications staff with best practices for accessible content creation
• Assist with accessibility improvements during website updates, redesigns, or new digital content initiatives

Knowledge Skills And Abilities/Management Preferences
The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Working knowledge of WCAG 2.1 AA, ADA Title II, and Section 508 criteria, with demonstrable experience evaluating public‑facing digital content for accessibility compliance
• Ability to perform hands‑on accessibility testing using assistive technologies (screen readers, keyboard‑only navigation) and to interpret automated scan results
• Ability to identify and remediating accessibility issues in websites, PDFs, Microsoft Office files, and data dashboards

Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT

Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution,

OR

Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development,

OR

High School or General Educational Development (GED) diploma and four years of experience in business application consulting or development; or an equivalent combination of education and experience.

EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter
Tina Honeycutt Holmes

Recruiter Email
[e-mail]