Network Administrator (On Site)

Questeq Inc; Hummelstown (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision care

401K with company match

Job summary

Questeq, a technology partner for schools, seeks an On-Site Network Administrator for the Lower Dauphin School District in Hummelstown, PA. You will plan, implement, and maintain the district's technology infrastructure with emphasis on data center systems and enterprise network connectivity.

The successful candidate will have 3+ years in design and support of local and wide area networks, strong AD/Group Policy and Windows administration skills, and a customer-focused approach to supporting

Qualifications

• Minimum three years of successful experience designing, installing and supporting local and wide area networks.
• Strong knowledge of Active Directory and Group Policy.
• Experience with server and endpoint deployment and management.

Responsibilities

• Provide network infrastructure support for a school district environment with multiple locations.
• Maintain server equipment and operating systems, including virtualized environments.
• Ensure server availability via monitoring, planning and change management.
• Establish backup and redundancy procedures for core data and services.
• Administer Active Directory, domain contexts, users and groups.
• Configure and support SIS, Gradebook, email, LMS, libraries, and other district systems.
• Collaborate with NOC to maintain core and edge networking components.
• Troubleshoot 3rd-tier infrastructure issues and coordinate with vendors as needed.
• Manage help desk tickets daily within established response thresholds.

Skills

Network design

AD & Group Policy

SCCM

Azure EMS

IP routing

Wireless networks

Windows administration

Customer service

Help desk

Project management

Education

Bachelor's or Associate degree in technology

Network certifications (MCSE, Network+)

Tools

Active Directory

Group Policy

SCCM

SharePoint

Azure

EMS

Job description

Who we are:We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.What you will be doing:The Network Administrator (On-Site) will join the talented team at the Lower Dauphin School District. You will be responsible for planning, implementing and maintaining the school's technology infrastructure with emphasis on supporting data center systems and enterprise network connectivity.RESPONSIBILITIES:Provides network infrastructure support for a school district environment comprised of multiple locations.Establishes and maintains all server equipment and associated operating systems, including all physical and virtual iterations of such equipment.Ensures server availability is maintained at proper service levels through proactive monitoring, measurement, planning, and change management.Establishes redundancy methods and failover procedures for the virtualized environment.Establishes and conducts backup procedures for all server instances and core data repositories/databases.Administers all active directory and domain level contexts for computers, groups, and users.Configures and supports the hardware and operating platforms that underlay the following services: Student Information System (SIS), Gradebook, Parent Portal, Learning Management System, Library Operations, Financial Operations, Email & Collaboration, Instructional Application Databases, Online Assessment Services, etc.Collaborates with the Questeq Network Operations Center to maintain hardware and software for the districts core and edge networking components (switches, routers, firewalls, fiber wan links, broadband Internet, wireless access points, wireless controllers, cable plant, storage area network appliances, networked security appliances, etc.)Installs, configures, monitors, and maintains network protocols, and addressing.Maintains Internet connectivity and provisions access to publicly accessible services.Maintains local connectivity and sustains functional access to hosted client-server applications and other privately accessible services.Responsible for troubleshooting all 3rd Tier escalation of infrastructure support issues and coordinating with the Questeq Network Operations Center or 4th Tier vendors for any compulsory assistance.Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response.KNOWLEDGE AND SKILL REQUIREMENTSA minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.Excellent prioritization and project management skillsMicrosoft Active Directory & Group Policy experienceMicrosoft SCCM experience preferredMicrosoft Cloud Technologies including Azure and EMS are desirableExperience with IP routing and bandwidth managementWireless network experienceMicrosoft Windows 7 and above experienceEndpoint deployment experienceSharepoint Experience highly desirableGood written and verbal communication skillsExcellent customer service skillsProven technical expertise in desktop, network, server and peripheral device maintenance, installation and managementProven technical experience in Hardware and Software rolloutsWillingness to learn and take directionEDUCATION/TECHNICAL CERTIFICATIONSBachelors or Associates degree in technology related field (Highly desirable) or equivalent experienceIndustry certifications (CNE/MCSE/Network+/ITIL 3.0) highly desirableMust be able to pass Child Abuse History, Criminal, and Fingerprinting ClearancesThis is a full time position offering medical, dental, vision and a 401K with company match