Network Administrator (On Site)

Questeq

Hummelstown (Dauphin County)

On-site

USD 80,000 - 90,000

Full time

3 days ago
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Benefits offered by this job

Medical, dental, vision
401K with company match

Job summary

Questeq seeks an experienced Network Administrator (On-Site) for the Lower Dauphin School District. You will plan, implement, and maintain the district's technology infrastructure, focusing on data center systems and enterprise network connectivity.

This is a full-time, day-shift role in a multi-location environment. You will establish server redundancy, manage backups, and oversee Active Directory, SIS, LMS, and related services, while collaborating with our NOC for core networking components

Qualifications

  • Three years of experience designing, installing and supporting local and wide area networks.
  • Strong prioritization and project management skills are required.
  • Experience with Microsoft Active Directory and Group Policy.
  • Familiarity with SCCM and cloud technologies (Azure/EMS) is desirable.
  • Proficiency in IP routing, bandwidth management and wireless networks.
  • Solid written and verbal communication and customer service skills.
  • Experience with desktop, network, server and peripheral device maintenance.
  • Ability to perform hardware and software rollouts and learn new systems.

Responsibilities

  • Provide network infrastructure support for a multi-location school district.
  • Manage servers and OS, including physical and virtual instances.
  • Maintain server availability with monitoring, planning and change control.
  • Establish redundancy and failover for virtualization.
  • Configure backups for server instances and databases.
  • Administer Active Directory and domain contexts for users and devices.
  • Support SIS, Gradebook, LMS, email, library, and other hosted apps.
  • Collaborate with NOC to maintain core networking components.
  • Troubleshoot Tier 3 issues and coordinate with vendors as needed.
  • Manage help desk queues with standard response thresholds.

Skills

Prioritization and project management
Active Directory & Group Policy
Cloud technologies: Azure & EMS
IP routing & bandwidth management
Wireless networking
Windows 7+ support
Customer service & communication
Desktop, network, server maintenance
Hardware and software rollouts
Willingness to learn

Education

2 Year Degree
Bachelor's or Associate degree in technology related field

Tools

SCCM

Job description

Job Details

Level: Experienced


Job Location: Lower Dauphin School District 17036 - Hummelstown, PA 17036-1723


Position Type: Full Time


Education Level: 2 Year Degree


Salary Range: $80,000.00 - $90,000.00 Salary/year


Travel Percentage: Negligible


Job Shift: Day


Job Category: Information Technology



Who we are

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.



What you will be doing

The Network Administrator (On-Site) will join the talented team at the Lower Dauphin School District. You will be responsible for planning, implementing and maintaining the school's technology infrastructure with emphasis on supporting data center systems and enterprise network connectivity.



  • Provides network infrastructure support for a school district environment comprised of multiple locations.

  • Establishes and maintains all server equipment and associated operating systems, including all physical and virtual iterations of such equipment.

  • Ensures server availability is maintained at proper service levels through proactive monitoring, measurement, planning, and change management.

  • Establishes redundancy methods and failover procedures for the virtualized environment.

  • Establishes and conducts backup procedures for all server instances and core data repositories/databases.

  • Administers all active directory and domain level contexts for computers, groups, and users.

  • Configures and supports the hardware and operating platforms that underlay the following services: Student Information System (SIS), Gradebook, Parent Portal, Learning Management System, Library Operations, Financial Operations, Email & Collaboration, Instructional Application Databases, Online Assessment Services, etc.

  • Collaborates with the Questeq Network Operations Center to maintain hardware and software for the districts core and edge networking components (switches, routers, firewalls, fiber wan links, broadband Internet, wireless access points, wireless controllers, cable plant, storage area network appliances, networked security appliances, etc.)

  • Installs, configures, monitors, and maintains network protocols, and addressing.

  • Maintains Internet connectivity and provisions access to publicly accessible services.

  • Maintains local connectivity and sustains functional access to hosted client-server applications and other privately accessible services.

  • Responsible for troubleshooting all 3rd Tier escalation of infrastructure support issues and coordinating with the Questeq Network Operations Center or 4th Tier vendors for any compulsory assistance.

  • Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response.



Qualifications


  • A minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.

  • Excellent prioritization and project management skills

  • Microsoft Active Directory & Group Policy experience

  • Microsoft SCCM experience preferred

  • Microsoft Cloud Technologies including Azure and EMS are desirable

  • Experience with IP routing and bandwidth management

  • Wireless network experience

  • Microsoft Windows 7 and above experience

  • Endpoint deployment experience

  • Sharepoint Experience highly desirable

  • Good written and verbal communication skills

  • Excellent customer service skills

  • Proven technical expertise in desktop, network, server and peripheral device maintenance, installation and management

  • Proven technical experience in Hardware and Software rollouts

  • Willingness to learn and take direction



Education and Technical Certifications


  • Bachelors or Associates degree in technology related field (Highly desirable) or equivalent experience

  • Industry certifications (CNE/MCSE/Network+/ITIL 3.0) highly desirable

  • Must be able to pass Child Abuse History, Criminal, and Fingerprinting Clearances



Benefits


  • Full time position offering medical, dental, vision and a 401K with company match

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