NetSuite-Driven Order & Installation Coordinator

TalentBridge; York (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

JobDiva, Inc. is seeking an experienced Customer Order & Installation Coordinator to join our York, SC team.

You will own the coordination of customer orders from entry through installation, acting as the liaison between customers, operations, service teams, and internal departments. The ideal candidate is highly organized, comfortable managing multiple orders and schedules, and has hands-on NetSuite experience.

Qualifications

• Hands-on NetSuite experience is required.
• Experience in order management and installation coordination.
• Experience coordinating installations, field service appointments, deliveries, or other schedule-driven activities.
• Strong attention to detail and data entry accuracy.
• Ability to manage multiple orders, schedules, and priorities simultaneously.
• Strong problem-solving and proactive issue resolution.
• Professional written and verbal communication skills.
• Comfortable working across multiple systems and learning new processes.
• Ability to work onsite in York, SC five days per week.

Responsibilities

• Receive, review, and process incoming customer orders within NetSuite.
• Ensure order information, customer details, pricing, and docs are entered accurately.
• Coordinate equipment installations from order through completion and schedule dates.
• Serve as primary contact for customers regarding order status and installation updates.
• Partner with operations, service, accounting, and internal teams to move orders forward.
• Monitor open orders and installation schedules, follow up on delays or issues.
• Maintain accurate order, customer, and installation records in NetSuite.
• Research and resolve discrepancies involving orders or schedules.
• Manage high volumes of communication via phone and email with professional service.
• Balance multiple priorities and deadlines in a fast-paced manufacturing environment.

Skills

Order management

Customer service

Data entry

Scheduling

Multi-tasking

Communication

Problem solving

Tools

NetSuite

Excel

Outlook

Job description

JobDiva, Inc. is seeking an experienced Customer Order & Installation Coordinator to join our York, SC team.

You will own the coordination of customer orders from entry through installation, acting as the liaison between customers, operations, service teams, and internal departments. The ideal candidate is highly organized, comfortable managing multiple orders and schedules, and has hands-on NetSuite experience.