Order & Installation Lead (NetSuite)

Employee Relations Associates, Inc.; York (SC); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Employee Relations Associates, Inc. is seeking an Order Management & Installation Coordinator for its York, SC hub. The role coordinates customer orders from entry through installation, acting as the link between customers, operations, and service teams.

The ideal candidate will be highly organized with hands-on NetSuite experience and the ability to manage multiple orders and schedules in a manufacturing setting, onsite five days a week in York, SC.

Qualifikationen

• Hands-on NetSuite experience is required.
• Experience in order management or coordination.
• Ability to manage multiple orders and schedules simultaneously.
• Strong data entry and record accuracy.
• Excellent written and verbal communication.

Aufgaben

• Receive, review, and process customer orders in NetSuite.
• Enter pricing, customer details, and documentation accurately.
• Coordinate installations from order to completion.
• Serve as primary contact for order status and updates.
• Collaborate with operations, service, and accounting teams.
• Monitor open orders and address delays or issues.
• Maintain complete order/installation records in NetSuite.
• Resolve discrepancies in orders or schedules.
• Handle high volumes of calls and emails professionally.
• Balance priorities in a fast-paced environment.

Kenntnisse

NetSuite experience

Order management

Multi-tasking

Communication

Tools

NetSuite

SAP

Oracle

Jobbeschreibung

Employee Relations Associates, Inc. is seeking an Order Management & Installation Coordinator for its York, SC hub. The role coordinates customer orders from entry through installation, acting as the link between customers, operations, and service teams.

The ideal candidate will be highly organized with hands-on NetSuite experience and the ability to manage multiple orders and schedules in a manufacturing setting, onsite five days a week in York, SC.