Billing Operation Specialist (Revenue Recognition)

OpenKrill; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Suvoda is seeking a Billing Operations Specialist to support end-to-end billing within the Finance & Accounting team. You will prepare monthly invoices, validate data against client agreements and POs, monitor calendars and SLAs, and assist with reconciliations and collections.

You will also ensure proper documentation, reporting, and compliance with billing controls, while driving process improvements and mentoring junior staff.

Qualifications

• Associate Degree in Accounting or related business degree preferred, or equivalent work experience and/or training.
• Experience collecting receivables in the medical/pharma sector desired.
• Excellent computer skills.
• Excellent time management and organizational skills.
• Ability to work independently and exercise sound business judgment.
• Strong verbal and writing abilities.
• Strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Team player with a positive, can-do attitude.

Responsibilities

• Serve as a liaison between Financial Operations, Operations, Clients, and Accounting for day-to-day billing matters.
• Prepare and review monthly invoices for accuracy against client agreements and policies.
• Monitor monthly billing calendar and client SLAs; identify risks and take corrective actions.
• Review monthly NetSuite reports; validate data, investigate discrepancies, summarize findings for managers.
• Lead and coach junior billing specialists through monthly reconciliations and variance analysis.
• Support collections and receivable activities; collaborate with internal stakeholders to improve processes.
• Ensure invoices and supporting docs are delivered and uploaded to third-party portals per controls.
• Draft and align PO processes with contracts and invoices; resolve discrepancies with Sales/Operations.
• Coordinate ad-hoc reporting requests with data accuracy and stakeholder alignment.
• Identify opportunities to improve billing and receivables processes and implement improvements.
• Adhere to company procedures and SOX/compliance requirements related to billing and receivables.

Skills

Billing operations

Excel

Attention to detail

Independent worker

Education

Associate degree in Accounting

Tools

NetSuite

CRM systems

Job description

Suvoda is looking for a Billing Operations Specialist to join our Finance & Accounting team. In this role, you will support end-to-end billing operations by preparing and reviewing monthly invoices, validating billing data against client agreements and purchase orders, monitoring billing schedules and client SLAs, performing reconciliations, supporting collections and resolving billing matters with clients and internal teams. You will also help maintain accurate documentation, reporting and compliance with billing controls.

Main responsibilities:

• Assist with being a point of contact between Financial Operations, Operations, Clients, and Accounting on day-to-day billing matters, assisting with issue resolution and ensuring clear, timely communication.
• Assist with the preparation and review of monthly invoices within delegated authority, ensuring accuracy against client agreements and internal policies.
• Assist with the monthly billing calendar and client SLAs, proactively monitoring progress, identifying potential risks, and suggesting actions needed to ensure deadlines are met.
• Review and analyze monthly reports from NetSuite and other billing systems, validating completeness and accuracy, investigating discrepancies, and summarizing key findings for managers.
• Assist and lead junior billing operations specialists with monthly reconciliation of client billings and related balances, providing variance analysis, ensuring proper documentation, and assisting with final reconciliations.
• Assist with the operational aspects of collections, payment portals, and other receivable activities, reviewing and collaborating with internal stakeholders to improve efficiency and effectiveness.
• Own respecting billing governance by monitoring that all invoices and supporting documentation are delivered, saved, and, where required, uploaded into third-party portals on time and in line with control standards.
• Assist in drafting and following guidelines and processes for receiving, logging, and reconciling client Purchase Orders, ensuring alignment between POs, contracts, and invoices and resolving discrepancies with Sales and Operations.
• Coordinate and prioritize ad-hoc reporting requests, ensuring data accuracy, consistency of output, and alignment with business needs before delivery to internal and external stakeholders.
• Identify and suggest opportunities to improve billing and receivables processes, controls, and documentation, and provide suggestions regarding the implementation of agreed enhancements.
• Ensure adherence to company procedures, work instructions, and SOX/compliance requirements related to billing and receivables and contribute to keeping process documentation up to date.

Requirements:

• Associate Degree in Accounting or related business degree preferred, or equivalent work experience and/or training
• Experience collecting receivables in the medical/pharma sector desired
• Excellent computer skills
• Excellent time management and organizational skills
• Ability to work independently and exercise sound business judgment
• Strong verbal and writing abilities
• Strong attention to detail
• Ability to work under pressure and meet deadlines
• Team player with a positive, can-do attitude

Experience:

• 1+ years of experience in a corporate finance environment focusing on revenue accounting for a SaaS company with multiple element arrangements.

As set forth in Suvoda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you are based in California, we encourage you to read this important information for California residents linked here.