NetSuite Billing Specialist — Accuracy-Driven Subscriptions

Vastian; Lawrenceville (GA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

AD&D

Supplemental life insurance

401(k) plan

Paid time off

Job summary

Vastian, a Lawrenceville, GA-based SaaS provider, is seeking a Billing Specialist to own subscription billing in NetSuite. You will verify orders from Salesforce, manage billing schedules, and ensure revenue recognition aligns with subscriptions.

With 2+ years in billing and strong NetSuite experience, you will thrive in a small team, resolve exceptions, and maintain clean billing data while supporting monthly close and auditor requests.

Qualifications

• 2+ years in billing or billing operations at a SaaS or subscription business.
• Hands-on NetSuite experience in billing - subscriptions, billing schedules, invoices, credit memos.
• Exceptional attention to detail: you catch the wrong date, the missing line, the duplicate charge.
• Comfort working with subscription contracts and reading order forms.
• Understanding of how billing feeds revenue recognition and the difference between billing and recognition dates
• Strong Excel skills, including reconciling two populations and identifying differences.

Responsibilities

• Run the monthly billing cycle in NetSuite - generate invoices, review them before they go out, and resolve exceptions.
• Verify that orders from Salesforce land correctly in NetSuite: terms, dates, quantities, pricing, uplifts, billing frequency, and renewal dates.
• Review subscription setup for accuracy: start/end dates, proration, co-terminations, mid-term changes, and billing schedules.
• Confirm revenue recognition is correct for new/amended subscriptions and flag issues before close.
• Process amendments, upgrades, downgrades, and cancellations and verify downstream billing/revenue effects.
• Reconcile billing to the subscription base monthly and investigate variances, not patching over them.
• Own credit memos, rebills, and billing disputes end-to-end, including root-cause analysis.
• Maintain clean customer billing data: contacts, addresses, PO requirements, tax exemption docs.
• Support monthly close with revenue analysis and auditor requests.
• Partner with Account Managers on billing questions and escalate when needed.
• Speak up to improve processes; document steps so knowledge isn’t siloed.

Skills

Attention to detail

Billing experience

Communication

Problem solving

Adaptability

Tools

NetSuite

Salesforce

Excel

Job description

Vastian, a Lawrenceville, GA-based SaaS provider, is seeking a Billing Specialist to own subscription billing in NetSuite. You will verify orders from Salesforce, manage billing schedules, and ensure revenue recognition aligns with subscriptions.

With 2+ years in billing and strong NetSuite experience, you will thrive in a small team, resolve exceptions, and maintain clean billing data while supporting monthly close and auditor requests.