NetDevOps Wireless & Network Specialist

Walt Disney World; Lake Buena Vista (FL); On-site; USD 85,000 - 114,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

Incentive programs

Job summary

Walt Disney World is seeking a Technical Specialist in Enterprise Technology to design, deploy, and operate advanced wireless and WAN/LAN networks across its parks and resorts.

You will provide hands-on support for Wi-Fi, Cellular, GPON, IoT, and radio upgrades, perform RF surveys, and work with vendors to meet SLAs. The role emphasizes NetDevOps, IaC automation, and security compliance to deliver reliable guest experiences.

Qualifications

• 3+ years progressive experience in LAN design, configuration, implementation, and troubleshooting.
• Exposure to GPON networking and IoT technologies.
• Strong ability to communicate complex technical concepts to non-technical audiences and stakeholders.
• Proven track record collaborating with cross-functional technical and managerial teams to resolve complex problems.
• Customer-focused mindset with strong ownership and follow-through.
• Strong knowledge/experience in wide and local area network design, configuration, installation, evaluation, and problem resolution.
• Working knowledge of LAN environments, including hardware, software, and cabling for Ethernet; experience with Cisco Nexus/ASR.
• Experience interfacing network services with Wireless, VoIP, and Video Conferencing in a multi-platform environment.
• Demonstrated ability to coordinate and deliver projects (plans/schedules, implementation, quality gates) in a timely and cost-effective manner.
• Strong knowledge of network security and firewalls.
• Solid understanding of fiber-based networks.
• Advanced user of Microsoft Office Suite.
• 5 years of professional experience in a computer-related department.

Responsibilities

• Provide hands-on support for Wi-Fi, Cellular, GPON, IoT, and radio upgrades, installations, and operations.
• Provide onsite consultation to customers and ensure 24x7 operational support of multiple wireless networks to maintain SLAs and high Disney standards.
• Provide operational design input into new wireless deployments.
• Collaborate with other network engineering teams and service suppliers to provide wireless solutions.
• Conduct wireless RF surveys (Ekahau) and identify RF issues such as RF interference, SNR, and co-channel interference.
• Interface with internal and external teams to understand issues and recommend wireless solutions.
• Perform and interpret survey results and draw conclusions for in-depth troubleshooting.
• Perform fiber-optic tracing and patching.
• Coordinate and validate network changes.
• Support telecom wireless networks and be able to be on-call rotation.
• Provide oversight to cellular and radio project deployments.
• Provide level 2 support to triage network connectivity issues during outages and escalations, including hands-on support, device testing, RF site surveys, advanced network troubleshooting, and fiber-optic testing.
• Troubleshoot complex network issues across layers 1-7, driving root cause analysis and corrective actions.
• Use and contribute to development of automation and network management tools to improve reliability and operational efficiency.
• Ensure adherence to security standards, segmentation policies, and compliance requirements.
• Support Wireless, VoIP, and Video Conferencing services integration within a multi-platform environment

Skills

LAN design

Network troubleshooting

Communication skills

Project coordination

Customer focus

Network security

Cross-functional collaboration

Education

Bachelor's degree in a technical field

Tools

Cisco Nexus/ASR

GPON networking

IoT technologies

Job description

Walt Disney World is seeking a Technical Specialist in Enterprise Technology to design, deploy, and operate advanced wireless and WAN/LAN networks across its parks and resorts.

You will provide hands-on support for Wi-Fi, Cellular, GPON, IoT, and radio upgrades, perform RF surveys, and work with vendors to meet SLAs. The role emphasizes NetDevOps, IaC automation, and security compliance to deliver reliable guest experiences.