Neonatal Unit Guest Services & Administrative Coordinator

Nicklaushealth; Sunset Corners (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Nicklaushealth is seeking a Clerical/Administrative staff member for a Neonatal ICU unit in the United States. The role involves welcoming patients and families, handling conference calls, and providing frontline administrative support to nursing staff.

Strong customer service and organization are essential, with bilingual Spanish preferred. Responsibilities include maintaining the nursing station, managing supplies, digitizing non-electronic records, and ensuring accurate patient placement

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple priorities and deadlines.
• Comfort with computer systems and standard office equipment.

Responsibilities

• Welcomes patients and families and performs general clerical duties.
• Answers calls, greets guests, provides administrative support to clinical teams.
• Maintains nursing station and inventory; scans consents and documents.
• Supports RN Charge Nurse and clinical coordinator with tasks.
• Ensures patient records and placement data are accurate in electronic systems.

Skills

Customer service

Time management

Verbal communication

Written communication

Multitasking

Problem solving

Conflict resolution

Collaboration

Education

High school diploma

Job description

Nicklaushealth is seeking a Clerical/Administrative staff member for a Neonatal ICU unit in the United States. The role involves welcoming patients and families, handling conference calls, and providing frontline administrative support to nursing staff.

Strong customer service and organization are essential, with bilingual Spanish preferred. Responsibilities include maintaining the nursing station, managing supplies, digitizing non-electronic records, and ensuring accurate patient placement