NICU Night Unit Coordinator: Frontline Admin & Patient Flow

Cincinnati Children's; Cincinnati (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center is seeking a unit-based administrative support professional for the Burnet Campus NICU, providing daily operational and clerical support to clinical and outpatient services.

Responsibilities include maintaining medical records integrity, facilitating communications, coordinating information systems, and ensuring HIPAA compliance while delivering exceptional customer service to families.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency.
• Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction.

Education

High school diploma or equivalent

Job description

Cincinnati Children's Hospital Medical Center is seeking a unit-based administrative support professional for the Burnet Campus NICU, providing daily operational and clerical support to clinical and outpatient services.

Responsibilities include maintaining medical records integrity, facilitating communications, coordinating information systems, and ensuring HIPAA compliance while delivering exceptional customer service to families.