NEMT Dispatch Supervisor – 24/7 Operations Leader

EBAS ENTERPRISES LLC SERIES B TRANSPORTATION MANAGEMENT GROU; Nevada; On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Transportation Management Group (TMG) is seeking a Communications Supervisor to lead real-time dispatch in a 24/7 NEMT environment on-site in Las Vegas, NV. The role reports to the Communications Manager and focuses on performance, compliance, and team execution during shifts.

Ideal candidates bring dispatcher leadership experience, strong decision-making, and excellent written and verbal communication. This salaried, exempt position requires availability for evenings, weekends, and holidays.

Qualifications

• Strong decision-making skills in fast-paced, high-pressure environments.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple priorities.

Responsibilities

• Dispatch real-time wheelchair, stretcher, and ambulatory trips.
• Monitor dispatch boards in real time and assign trips.
• Lead dispatch team during shift and provide coaching.
• Monitor OTP and late-trip trends to improve performance.
• Ensure compliance with safety and regulatory requirements.

Skills

Decision making

Communication skills

Leadership

Dispatcher platforms

Education

High school diploma

Associate degree preferred

Tools

Samsara

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Transportation Management Group (TMG) is seeking a Communications Supervisor to lead real-time dispatch in a 24/7 NEMT environment on-site in Las Vegas, NV. The role reports to the Communications Manager and focuses on performance, compliance, and team execution during shifts.

Ideal candidates bring dispatcher leadership experience, strong decision-making, and excellent written and verbal communication. This salaried, exempt position requires availability for evenings, weekends, and holidays.