Neighborhood Office Assistant (Convenient Care FLOAT)

NorthWest EMS; Beaver Falls (Beaver County); On-site; USD 21,000 - 26,000; Full time

Job summary

AHN is seeking a Neighborhood Office Assistant (Convenient Care FLOAT) to support busy clinics with front-desk duties, patient check-in/out, and basic insurance verification. This on-site role requires strong customer service and organizational skills in a healthcare setting.

The position involves a mix of 12- and 8-hour shifts including weekends, with clinic hours from 8:00 am to 8:00 pm (and weekend coverage). High school diploma or GED and 1 year of healthcare experience are required.

Qualifications

• High school diploma or GED and 1 year of experience in a health care organization or an equivalent combination of education and experience.
• Excellent communication and customer service skills.
• Knowledge of communication procedures, typing and computer skills.
• Successful completion of applicable clearances as outlined in HR policy HR-106 within 90 days of commencing employment.

Responsibilities

• Greeting and checking in/out patients.
• Verifying insurance coverage.
• Reviewing patient registration.
• Answering telephones, taking and returning messages.
• Managing flow of virtual waiting room walk-in appointments.
• Distributing incoming mail.

Skills

Communication skills

Customer service

Typing

Computer skills

Education

High school diploma or GED

Tools

Typing

Computer skills

Job description

Neighborhood Office Assistant (Convenient Care FLOAT)

Job Category: * Clerical

Requisition Number: NEIGH010299

• Posted : May 13, 2026
• Full-Time
• On-site
• Hourly Range : $14.82 USD to $19.76 USD

Locations

Showing 1 location

Description

Do you have GREAT customer service skills & ability to work in a busy environment - Come join our team!

Office Location: FLOAT position - Monaca/Center Township, Chippewa, Edgeworth, Aliquippa prn as scheduled. Work Hours: combination of 12 and 8 hour (Saturday/Sunday) shifts + rotating weekends. Clinic Hours: Monday through Friday 8:00 - 8:00pm; Saturday/Sundays 8:00 - 4:00pm.

Responsible for performing multiple day-to-day administrative functions to support the operations of convenient care with emphasis on exceptional Customer Experience ~ Duties to include greeting and checking in/checking out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, managing flow of virtual waiting room walk-in appointments, distributing incoming mail. Receives and responds to routine inquiries following established procedures. Serves as a liaison between CRNP providers, MA staff, physician offices, medical facilities and customers.

Required

High school diploma or GED and 1 year of experience in a health care organization or an equivalent combination of education and experience. Excellent communication and customer service skills. Knowledge of communication procedures, typing and computer skills.Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred

Prior front desk or concierge experience with excellent customer service focus in a healthcare setting or other similar location. Strong organizational skills, with attention to detail. Strong written and spoken communication.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.