Floating Outpatient Access Specialist- Full time

TES Staffing Inc.; City of Rochester (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekday schedule

Professional development

Team environment

Health benefits after 30 days

6 paid holidays

Job summary

TES Staffing seeks a detail-oriented Medical Secretary for its floating outpatient access team. The role supports our primary care network with patient registration, appointment scheduling, insurance verification, and confidential record maintenance.

Ideal candidates have a medical office background, strong communication, and proficiency with EHR systems. Regular weekdays; no weekends or holidays; benefits available after introductory period.

Qualifications

• High school diploma or equivalent required.
• Associate degree or medical office certification preferred.
• Previous medical office or healthcare experience preferred.
• Knowledge of medical terminology and EHR systems.
• Proficient with insurance processes and billing basics.
• Strong communication and multitasking skills.
• Ability to handle confidential information per HIPAA.
• Proficiency in Microsoft Office and scheduling software.

Responsibilities

• Greet and check in patients; ensure accurate intake.
• Answer calls, schedule appointments, and manage calendars.
• Verify insurance coverage, process authorizations, collect co-pays.
• Maintain patient records with HIPAA compliance.
• Prepare emails, faxes, and other medical documents.
• Assist with billing and payments as needed.
• Coordinate referrals and follow up on authorizations.
• Support staff with administrative tasks.

Skills

Medical office experience

Organizational skills

Verbal and written communication

Multitasking and prioritization

HIPAA compliance knowledge

Microsoft Office proficiency

Medical terminology knowledge

Attention to detail

Education

High school diploma or equivalent

Associate degree or medical office certification

Tools

EHR systems

Medical scheduling software

Job description

Floating Outpatient Access Specialist- Full time

Location: Floating

Employment Type: Full-Time

Schedule: Monday - Friday, 7:30 AM - 5:00 PM (8.5-hour shift with slight variations)

Compensation: $19 per hour

Job Summary

We are seeking a detail-oriented and organized Medical Secretary to join our outpatient primary care float team. The ideal candidate will provide administrative support to ensure the efficient operation of the office while delivering excellent patient service. This role requires strong communication skills, multitasking abilities, and a commitment to patient confidentiality.

Key Responsibilities

• Greet and check in patients, ensuring accurate and complete registration information.




• Answer and direct phone calls, schedule patient appointments, and manage provider calendars.




• Verify insurance coverage, process authorizations, and collect co-pays as needed.




• Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.




• Prepare and manage correspondence, including emails, faxes, and medical documentation requests.




• Assist with billing, coding, and processing payments as necessary.




• Coordinate referrals to specialists and follow up on pending authorizations.




• Support medical staff with administrative tasks and special projects as assigned.

Qualifications & Skills

• High school diploma or equivalent required; associate degree or medical office certification preferred.




• Previous experience in a medical office or healthcare setting preferred.




• Knowledge of medical terminology, insurance processes, and electronic health records (EHR) systems.




• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.




• Excellent verbal and written communication skills.




• Proficiency in Microsoft Office Suite and medical scheduling software.




• Ability to handle sensitive information with discretion and professionalism.




• Regular weekday schedule with no weekends or holidays




• Supportive and team-oriented work environment




• Must be professional, strong problem solving skills, adjust to constant change, minimum supervision




• Associates degree and experience from a primary care or urgent care setting required

Benefits

• Regular weekday schedule with no weekends or holidays




• Professional development opportunities




• Supportive and team-oriented work environment




• Health Benefits available after 30 days, 6 paid holidays after minimum hourly requirement met