Neighborhood Office Assistant

Heritage Valley Health System; Monaca (Beaver County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Neighborhood Office Assistant to enhance patient experience through administrative support. The role involves managing patient interactions, verifying insurance, and ensuring smooth operations within the clinic. Ideal candidates will have strong communication skills and a background in healthcare. This position offers a combination of shifts, ensuring flexibility while meeting the needs of the clinic.

Qualifications

• 1 year of healthcare experience or equivalent.
• Successful completion of required clearances within 90 days of employment.

Responsibilities

• Performing multiple administrative functions to support convenient care operations.
• Greeting and checking in/out patients, verifying insurance, managing appointments.

Skills

Communication

Customer Service

Organizational Skills

Education

High school diploma or GED

Job description

Join to apply for the Neighborhood Office Assistant role at Heritage Valley Health System.

Location: FLOAT position

Work Hours: Combination of 12 and 8 hour (Sunday) shifts + rotating weekends, totaling 80 hours/pay period.

Clinic Hours: Monday through Saturday 8:00 am - 8:00 pm; Sundays 8:00 am - 4:00 pm.

Responsibilities: Performing multiple administrative functions to support convenient care operations, emphasizing exceptional customer experience. Duties include greeting and checking in/out patients, verifying insurance, reviewing patient registration, answering phones, managing virtual waiting room appointments, distributing mail, and serving as a liaison between staff and patients.

Minimum Requirements: High school diploma or GED, 1 year of healthcare experience or equivalent, excellent communication and customer service skills, knowledge of communication procedures, typing, and computer skills. Successful completion of required clearances within 90 days of employment.

Preferred Qualifications: Front desk or concierge experience in healthcare, strong organizational skills, attention to detail, and excellent written and spoken communication.