Neighborhood Office Assistant

Heritage Valley Health System; East Liverpool (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Neighborhood Office Assistant to enhance patient experience. This role involves administrative support, patient interaction, and requires strong customer service and communication skills. Ideal candidates will have healthcare experience and a high school diploma or GED. Join a dynamic team dedicated to exceptional care.

Qualifications

• 1 year of healthcare experience or equivalent education and experience.
• Must complete necessary clearances within 90 days of employment.

Responsibilities

• Perform various administrative functions to support convenient care operations.
• Greet and check in/out patients, verify insurance, manage appointments.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma or GED

Job description

Join to apply for the Neighborhood Office Assistant role at Heritage Valley Health System.

1 day ago - Be among the first 25 applicants.

Do you have GREAT customer service skills & the ability to work in a busy environment? Come join our team!

Office Location: FLOAT position

Work Hours: Combination of 12 and 8-hour (Sunday) shifts + rotating weekends, totaling 80 hours/pay period.

Clinic Hours: Monday through Saturday 8:00 am - 8:00 pm; Sundays 8:00 am - 4:00 pm.

Responsibilities include performing various administrative functions to support convenient care operations with an emphasis on exceptional customer experience. Duties include greeting and checking in/out patients, verifying insurance, reviewing patient registration, answering phones, managing virtual waiting room appointments, distributing mail, and serving as a liaison among staff and patients.

Required: High school diploma or GED, 1 year of healthcare experience or equivalent education and experience, excellent communication and customer service skills, knowledge of communication procedures, typing, and computer skills. Must complete necessary clearances within 90 days of employment.

Preferred: Front desk or concierge experience in a healthcare setting, strong organizational skills, excellent written and spoken communication.