NDIS Virtual Assistant | Admin & Case Support

Virtual Assistant Team; Ammon (ID); Remote; USD 28,000 - 41,000; Part time

Job summary

Virtual Assistant Team seeks a reliable, organised Virtual Assistant with NDIS experience to provide administrative and operational support to a disability advocacy organisation. The role focuses on participant administration, email management, calendar coordination, and case/advocacy documentation.

The successful candidate will handle sensitive information, work independently, and assist with communications, Canva graphics, and basic website updates as the role develops. Part-time hours apply.

Qualifications

• Experience in disability services, NDIS environments, administration, case management, or professional services highly regarded
• Organised, reliable, discreet with ability to work independently

Responsibilities

• Sending and following up participant intake documentation and service agreements
• Setting up and maintaining participant files
• Managing emails and general administration tasks
• Coordinating calendars and appointments with providers and stakeholders
• Maintaining participant and advocacy case files and notes
• Managing OneDrive/Google Drive structures and file naming
• Locating current NDIS information and resources for the Principal
• Preparing meeting agendas and taking minutes when required
• Supporting social media content and newsletter preparation as needed

Job description

Virtual Assistant Team seeks a reliable, organised Virtual Assistant with NDIS experience to provide administrative and operational support to a disability advocacy organisation. The role focuses on participant administration, email management, calendar coordination, and case/advocacy documentation.

The successful candidate will handle sensitive information, work independently, and assist with communications, Canva graphics, and basic website updates as the role develops. Part-time hours apply.