Navigator, Special Programs

Asheville-Buncombe Technical Community College; Asheville, Northern (NC, KY); Hybrid; USD 48,000 - 59,000; Full time

Job summary

Asheville-Buncombe Technical Community College in Asheville, NC seeks a Navigator for Special Programs to support Transitional Studies students in ABE, HSE, and pathway programs. You will recruit, enroll, place, and test progress; provide guidance on goals and resources; and teach up to six instructional hours weekly as needed.

You will monitor attendance and progress, collaborate with campus and community partners, maintain records, and help advance program development and outreach to promote

Qualifications

• Bachelor’s degree in Education, Adult Education, Human Services, Counseling, Social Work, Student Affairs, Workforce Development, or related field.
• One year of full-time or equivalent work experience providing student support, advising, case management, education, workforce development, or related services.
• One year of experience in literacy, basic skills, or career readiness development and in using data management systems.
• Experience with diverse adult populations.

Responsibilities

• Facilitates recruitment, enrollment, placement, and educational progress testing for ABE, HSE, SOAR, workforce pathways, and Madison Campus students.
• Provides information and support to prospective and current students; collaborates with college departments and community partners to promote access and success.
• Coordinates enrollment, orientation, placement testing, and onboarding for ABE and workforce pathway students.
• Teaches up to 6 hours per week as needed.
• Monitors attendance, academic progress, and student engagement; implements outreach to support success.
• Provides individualized guidance on educational goals, academic progress, workforce pathways, and campus/community resources.
• Maintains accurate student records; enters, verifies, reconciles, and monitors information across systems for data quality and compliance.
• Contributes to the College Vision, Mission, Values, and RISE statement.
• Supports workforce diversity in all its aspects.

Skills

Student support

Advising

Case management

Data management

Education

Bachelor’s degree in Education, Adult Education, Human Services, Counseling, Social Work, Student Affairs, Workforce Development, or related field

Job description

Position Summary Information

Position Title

Position Title Navigator, Special Programs

Position Type

Position Type Full Time Regular

Annual Schedule

Annual Schedule 12 months

Expected Work Schedule

Expected Work Schedule Standard

Anticipated Days

Anticipated Days Monday - Friday

Anticipated Hours

Anticipated Hours 8:00 a.m. - 5:00 p.m.

Anticipated Hours per Week

Anticipated Hours per Week 40

Work Location

Job Description Summary

Contributes to the success of Transitional Studies by supporting students enrolled in Adult Basic Education ( ABE ) classes and pathway programs, including High School Equivalency ( HSE ) Preparation, SOAR , workforce pathway courses, and Madison campus offerings. Facilitates student recruitment, enrollment, class placement, and educational progress testing. Monitors attendance data to ensure accuracy, compliance, and student retention. Provides individualized guidance to students regarding educational goals, academic progress, and support service needs. Teaches up to six instructional hours per week as needed. Supports program development, outreach efforts and operational activities that promote effective program delivery and student success.

Duties

1. Facilitates student recruitment, enrollment, placement, and educational progress testing for Adult Basic Education ( ABE ) programs, including High School Equivalency ( HSE ) Preparation, SOAR , workforce pathway programs, and Madison Campus students. Provides information and support to prospective and current students and collaborates with college departments and community partners to promote student access, engagement, and success.

2. Assists in the coordination of enrollment, orientation, placement testing, and onboarding for Adult Basic Education, Workforce Pathway program and Madison Campus students.

3. Teaches up to 6 hours per week as needed.

4. Monitors attendance, academic progress, and student engagement; implement outreach and intervention strategies to support student success.

5. Provides individualized guidance to students regarding educational goals, academic progress, workforce pathways, and available campus and community resources.

6. Maintains accurate student records and program data; enters, verifies, reconciles and monitors information across multiple systems to endure data quality, and compliance with institutional, state and federal requirements.

7. Contributes to the College Vision, Mission, Values, and RISE statement.

8. Supports workforce diversity in all its aspects.

9. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

• 1. Bachelor’s degree in Education, Adult Education, Human Services, Counseling, Social Work, Student Affairs, Workforce Development, or related field.
• 2. One year of full-time or equivalent work experience providing student support, advising, case management, education, workforce development, human services or related services.
• 3. One year of full-time or equivalent work experience in Literacy, Basic Skills/College and Career Readiness Developmental Education, Special Education, Career & Technical Education, WIOA Funded Programs, or closely related field.
• 4. One year of full-time or equivalent work experience using databases, student information systems, or other data management systems to maintain records and support program operations.
• 5. Experience working effectively with diverse adult populations.

Preferred Qualifications

• 1. Two years or more of full-time or equivalent work experience in adult education, community college, workforce development, student services or related field.
• 2. Experience working with WIOA Title II or other federally or state-funded education or workforce programs.
• 3. Experience providing educational planning, academic advising, career pathway guidance, or case management services.
• 4. One year of full-time or equivalent teaching experience.
• 5. Experience working with justice-involved students, multilingual learners, students with disabilities, or other underserved adult populations.
• 6. Proficiency in English and one or more languages commonly spoken by Transitional Studies students, such as Spanish, Ukrainian, Russian, or American Sign Language ( ASL ).

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959.
With four locations , the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development.
If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.
This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for: to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration)

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 08/05/2026

Start Date

Start Date 09/09/2026

Keep Open Until Filled Yes

Salary or Hourly Pay Range (Salary is Non-Negotiable)

Salary or Hourly Pay Range (Salary is Non-Negotiable) $53,364

Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.
The total compensation for this position includes an 26.1% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

Questions

A-B Tech’s Human Resources (HR) department is located on the main campus at the Sunnicrest House . This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home’s life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am – 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at [e-mail] .

We look forward to welcoming you to our A-B Tech family!

Sunnicrest Building, 340 Victoria Road Asheville, NC 28801