Manager, LMS & Distance Learning

Asheville-Buncombe Technical Community College; Asheville (NC); On-site; USD 68,040 - 69,540; Full time

Benefits offered by this job

Pension plan contributions

Medical and dental insurance

Life insurance

Job summary

Asheville-Buncombe Technical Community College is seeking a Manager, LMS & Distance Learning to oversee the operation and strategic development of the learning management system and distance education technologies. You will work closely with faculty and academic leaders to ensure these tools enhance teaching, learning, accessibility, and student success.

You will lead roadmap, budgeting, vendor partnerships, and change readiness so these tools reliably support teaching and student outcomes,

Qualifications

• Bachelor’s degree required.
• Four years of full-time or equivalent LMS administration experience.
• Experience coordinating with multiple stakeholder groups to align goals.
• Experience supporting faculty in online/hybrid course design or troubleshooting.

Responsibilities

• Leads team operations and professional growth; translates strategy into team goals.
• Sets multi-year LMS roadmap aligned with academic goals and risk posture.
• Owns budget development and management for LMS and related technologies; oversees project intake and vendor agreements.
• Defines institutional standards and sponsors rollout; ensures timely training and communications to faculty.
• Oversees vendor performance and SLAs; negotiates terms to align outcomes with priorities; tracks issues to resolution.

Skills

LMS administration

Team leadership

Budgeting

Vendor management

Education

Bachelor's degree

Job description

Position Title

Manager, LMS & Distance Learning

Position Information

• Position Type: Full Time Regular
• Annual Schedule: 12 months
• Expected Work Schedule: Standard
• Anticipated Days: Monday - Friday
• Anticipated Hours: 8:00 a.m. - 5:00 p.m. with occasional overtime
• Anticipated Hours per Week: 40
• Work Location

Position Summary

Oversees the operation and strategic development of the learning management system and distance education technologies. Works closely with faculty and academic leaders to ensure these systems enhance teaching and learning. Leads roadmap, budgeting, vendor partnerships, and change readiness so these tools reliably support teaching, learning, accessibility, and student success. Supervises LMS & Distance Learning team, setting clear priorities, coordinating work, and ensuring the team has the resources and support to perform at a high level.

Duties

1. Leads team operations and professional growth through coaching, feedback, and clear expectations; translates learning-technology strategy into team goals that support academic priorities; ensures accountability and helps define standards and practices that improve service quality and student outcomes.
2. Sets the multi-year roadmap for the LMS and approved learning tools, aligned with academic goals, accessibility, privacy, and risk posture.
3. Owns and leads budget development and management for LMS and related technologies. Oversees the intake and prioritization of projects, guiding efforts from pilot to full rollout. Leads the development, negotiation and renewal of RFPs, SOWs, SLAs for LMS and related technologies.
4. Defines institutional standards (templates, minimum course expectations, data/identity guardrails) and sponsors their rollout. Oversees release/change readiness: sequences changes, sets go/no-go criteria and ensures faculty-facing communications and training land on time. Aligns distance-learning practices across all offerings to a single set of standards and support pathways, retiring legacy splits that create inconsistency.
5. Oversees vendor and SLA performance for learning platforms by setting expectations and KPIs, reviewing reports and escalations, and negotiating terms to align outcomes with academic and risk priorities; ensures every escalated issue has an owner, target date, and closure note, tracks progress through to resolution, communicates outcomes back to the original reporter, and monitors peer-institution advisories/known-issue trackers to coordinate proactive checks and mitigations.
6. Reviews proposed integrations and external tools for fit, compliance, interoperability, and total cost of ownership; chairs the intake/approval process with clear criteria and turnaround SLAs.
7. Coordinates disaster recovery and business continuity expectations for learning platforms (Recovery Point Objective and Recovery Time Objective targets, tabletop cadence) and verifies execution by platform administration and maintains external awareness (consortia, vendor roadmaps, peer benchmarks) and brings forward recommendations for timely adoption or risk mitigation.
8. Contributes to the College Vision, Mission, Values, and RISE statement.
9. Supports workforce diversity in all its aspects.
10. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

• Bachelor’s degree
• Four years of full‑time or equivalent work experience in the administration of a learning management system (LMS).
• Experience supporting faculty in the design and troubleshooting of online/hybrid courses or similar experience.
• Experience working across multiple groups of stakeholders to align goals.

Preferred Qualifications

• Experience working in Canvas LMS.
• Experience working in Moodle LMS.
• Experience transitioning from one LMS to another LMS.
• Experience with web accessibility.
• Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959.

With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development.

If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Review Date: 06/10/2026

Start Date: 07/15/2026

Keep Open Until Filled Yes

Salary

Salary or Hourly Pay Range (Salary is Non-Negotiable) $68,040 - $69,540

Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.

The total compensation for this position includes an 24.67% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

• 24.67% employer contribution to a defined pension plan
• Contributions towards medical and dental policies
• Fully funded life insurance / accidental death & dismemberment policy

A-B Tech’s Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home’s life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 a.m. - 5:00 p.m. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at [e-mail].

We look forward to welcoming you to our A-B Tech family!

Sunnicrest Building, 340 Victoria Road Asheville, NC 28801

Office Hours: Monday - Friday 9:00 a.m. - 5:00 p.m.