Career Navigator

Goodwill Industries of Michiana; South Bend (IN); On-site; USD 39,312 - 48,048; Full time

Job summary

Goodwill Industries of Michiana is seeking a Career Navigator to provide comprehensive services including career counseling, skills evaluation, and job placement support. The role involves managing cases and ensuring individuals receive tailored assistance, especially justice-involved clients.

The ideal candidate has 1 to 3 years of experience in workforce development, strong communication skills, and knowledge of data privacy regulations. This full-time position offers a salary of $43,680 annually.

Qualifications

• 1 to 3 years of relevant experience in workforce development, career services, or case management.
• Valid driver’s license required.
• Knowledge of data privacy regulations.

Responsibilities

• Deliver comprehensive case management services tailored to individual needs.
• Manage and report caseload information using Caseworthy.
• Develop strong employer partnerships to support successful employment outcomes.

Skills

Career counseling

Case management

Communication skills

Job placement

Education

Associate or bachelor's degree in a related field

Tools

Caseworthy

Job description

The Career Navigator delivers a range of services, including career counseling and coaching, skills evaluation, transitional employment support, career readiness training, job placement, and retention assistance. The role also includes case coordination, tracking, and reporting to ensure comprehensive support for individuals pursuing meaningful employment. The Career Navigator works closely with internal teams and external partners to provide seamless, in‑person services while maintaining strong, positive relationships. This position emphasizes building trust and supportive connections with clients, including justice‑involved individuals, through multiple communication channels, such as in‑person meetings, phone calls, and email, to promote successful employment outcomes.

Responsibilities

• Deliver comprehensive case management services tailored to individual needs, including those who are justice‑involved.
• Manage, organize, and report caseload information using Caseworthy and other designated systems to monitor program performance and results.
• Deliver career navigation support services, including assistance with job placement, retention strategies, and personalized career guidance.
• Maintain accurate, timely, and complete documentation in compliance with funder requirements, organizational policies, and applicable laws.
• Develop and maintain strong employer partnerships and a community job network to support successful employment outcomes.

Qualifications

• Must possess a valid driver’s license.
• 1 to 3 years of relevant experience in workforce development, career services, case management, or a related field.
• Excellent written and verbal communication skills, with the capacity to build trust and establish rapport, particularly with justice‑involved participants.
• Associate or bachelor’s degree in a related field preferred.
• Working knowledge of data privacy regulations and a strong commitment to safeguarding confidential and sensitive information.

Compensation

$43,680 per year