Youth Navigator

Marshall University School of Pharmacy; Huntington (WV); On-site; USD 36,000 - 44,000; Full time

Job summary

Marshall University School of Pharmacy is seeking a Youth Navigator to provide case management, care coordination, outreach, and navigation services for transition-age youth and young adults (ages 16–26) within the Center of Excellence for Recovery. You will partner with schools, healthcare providers, and social service agencies to ensure coordinated, person-centered care and strong outcomes.

The role emphasizes trauma-informed, culturally responsive, and youth-driven practices to empower

Qualifications

• Bachelor's degree required in Social Work or related field.
• 1-2 years of experience in case management or related fields preferred.
• Experience with transition-age youth (16–26) preferred.

Responsibilities

• Identify and connect eligible youth and young adults through schools and community partners.
• Conduct intake, screening, and eligibility determinations for COE services.
• Develop individualized service and goal plans with education, employment, health, housing and other needs.
• Provide ongoing care coordination through meetings and home visits as appropriate.
• Maintain confidential participant records and outcomes per agency policies.

Skills

Case management

Care coordination

Education

Bachelor's degree in Social Work or related field

Job description

Position Details

Position Information

Banner Position Number R10915 Position Title Youth Navigator Classification Title MURC-Other Bus Operations Spec Department Center of Excellence for Recovery - RC1524 Job Description

Position Summary: The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16–26). The Youth Navigator serves as a trusted partner, helping participants identify strengths, overcome barriers, and access coordinated services that promote health, education, employment, housing stability, behavioral health, and overall well-being. The Youth Navigator will build collaborative relationships with community providers, educational institutions, workforce partners, healthcare organizations, and social service agencies to ensure participants receive timely, coordinated, and person-centered care. This position utilizes trauma-informed, culturally responsive, and youth-driven practices to empower young adults toward self-sufficiency and long-term success.

Essential Functions

• Conduct outreach and engagement activities to identify and connect with eligible youth and young adults through schools, community organizations, healthcare providers, workforce partners, and community events.
• Complete participant intake, screening, strengths-based assessments, and eligibility determination for COE services.
• Develop individualized service and goal plans in collaboration with participants, incorporating education, employment, health, behavioral health, housing, transportation, and other supportive service needs.
• Provide ongoing care coordination through regular meetings, follow-up contacts, home or community visits (as appropriate), and progress monitoring.
• Serve as the primary point of contact for participants, providing guidance, advocacy, encouragement, and system navigation throughout their participation in the COE.
• Coordinate referrals and facilitate access to internal and external resources, ensuring warm handoffs and continuity of care.
• Build and maintain collaborative partnerships with community agencies, educational institutions, healthcare providers, behavioral health organizations, employers, and workforce development programs.
• Monitor participant progress toward established goals and modify service plans as needed.
• Assist participants with crisis intervention, problem-solving, and barrier reduction while maintaining appropriate professional boundaries.
• Maintain accurate, timely, and confidential participant records, case notes, assessments, referrals, and outcomes in accordance with agency policies and funding requirements.
• Collect program data and assist with quality improvement initiatives, grant reporting, and performance outcome measures.
• Participate in multidisciplinary team meetings, case conferences, trainings, and community collaborative meetings.
• Represent the Center of Excellence at outreach events, networking opportunities, and community presentations.
• Maintain knowledge of local resources, emerging community needs, and best practices in youth engagement and care coordination.
• Perform other duties as assigned.

Location OTHR - Other Off-Campus Location Salary Range $40,000 Salary is commensurate with education, experience and internal equity

Required Qualifications

Education

• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field.

Experience

• One – two years of experience in case management, care coordination, youth services, behavioral health, workforce development, or community-based human services preferred.
• Experience working with transition-age youth (16–26), underserved populations, or individuals experiencing barriers to education, employment, housing, or healthcare preferred.

Preferred Qualifications

Posting Detail Information

Posting Number MR0886 Open Date 07/29/2026 Close Date Open Until Filled Yes Special Instructions Summary

Supplemental Questions

• * Do you have a Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field?
• Yes
• No

Applicant Documents

Required Documents

• Resume

Optional Documents