National Truckload & Logistics Account Manager

Stevens Transport; Springdale (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

Stevens Transport is seeking a National Logistics Account Manager to ensure truckload coverage for awarded freight and secure new opportunities. You will grow dedicated accounts, maintain service quality, and collaborate with internal teams to balance capacity and freight across the network.

Responsibilities include tracking shipments, handling last-minute requests, and ensuring on-time performance through close coordination with Brokerage and Rail divisions.

Qualifications

• 3+ years of experience in business development, sales, or transportation operations.

Responsibilities

• Serve as the single point of contact for assigned customers and build relationships.
• Coordinate with internal teams to balance capacity and freight.
• Solicit additional freight opportunities to reduce empty miles.
• Track shipments and ensure on-time performance at 95% or higher.
• Provide remedies for service issues and maintain data accuracy.
• Manage bookings and resolve delays or billing questions.

Skills

Relationship building

Negotiation

Data analysis

KPI monitoring

Project management

Customer service

Scheduling

Teamwork

Communication

Problem solving

Tools

Microsoft Excel

AS/400

Job description

Stevens Transport is seeking a National Logistics Account Manager to ensure truckload coverage for awarded freight and secure new opportunities. You will grow dedicated accounts, maintain service quality, and collaborate with internal teams to balance capacity and freight across the network.

Responsibilities include tracking shipments, handling last-minute requests, and ensuring on-time performance through close coordination with Brokerage and Rail divisions.