National Service Franchise Director: Growth & Ops Champion

Premier Franchise Managment

Franklin (TN)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Premier Franchise Managment is seeking a strategic National Service Franchise Director to lead the growth, profitability, and operational excellence of its nationwide pool service and maintenance franchise network.

Reporting to the Vice President of Operations, this executive-level leader will partner with franchise owners to improve financial performance, strengthen operational standards, expand market presence, and deliver a consistent customer experience.

Qualifications

Executive-level experience in franchise operations, multi-unit management, route-based services, or the pool and home services industries.
Strong financial acumen, including P&L analysis, performance benchmarking, and profitability improvement.
Experience developing operational systems, scaling businesses, and driving accountability across multiple locations.
Understanding of the pool industry, competitive landscape, and franchise business models preferred.
Strong leadership, communication, analytical, and relationship-building skills.
Willingness to travel nationally approximately 10–20%.
Ability to work from or relocate to Franklin, Tennessee, in the Greater Nashville area.

Responsibilities

Drive Franchise Profitability: Partner with franchise owners on financial performance, P&L reviews, route optimization, recurring revenue growth, and operational efficiency.
Ensure Operational Excellence: Establish and maintain quality standards, field-audit processes, safety compliance, and consistent brand execution across the network.
Lead Technology Adoption: Drive adoption of CRM and field service platforms, digital reporting, and tools that improve productivity and customer satisfaction.
Develop People and Training: Strengthen technician training, certification, recruitment, retention, and career development programs.
Expand Market Share: Support franchise growth in key Sunbelt markets and identify opportunities to increase service penetration within existing construction territories.
Grow Commercial Business: Develop strategies to help franchisees secure and manage commercial accounts, including HOAs, hotels, and municipal customers.
Leverage National Partnerships: Maximize manufacturer relationships, purchasing power, and preferred supply programs to improve franchise competitiveness and margins.