National Security Deployment Strategist

TRM Labs; Oregon; Hybrid; USD 118,000 - 170,000; Full time

Job summary

TRM Labs is seeking a Deployment Strategist for National Security to own US defense and intelligence accounts from onboarding to adoption, value realization, and renewal. You will train analysts and leadership, demonstrate TRM tools, and ensure alignment with mission workflows.

This role requires US citizenship and an active TS/SCI clearance, with remote work in the US. You will monitor engagement, guide expansion opportunities with Account Directors, and advocate for customer priorities in

Qualifications

• Proven customer success, deployment strategy, or other post-sales experience with US government accounts, including driving adoption, renewal, and expansion, and training leadership and hands-on users.

Responsibilities

• Act as the trusted advisor for national security accounts and build success plans, engagement cadences, and value stories for renewals and expansion.
• Deliver demonstrations and structured training tailored to analysts, operators, and agency leadership to embed TRM in daily workflows.
• Monitor usage and engagement, identify churn risk, and partner on expansion opportunities to grow revenue.
• Translate national security priorities into product and engineering feedback to guide TRM’s next builds.

Skills

US government accounts experience

Customer success

Training leadership and users

AI fluency

Job description

TRM Labs is seeking a Deployment Strategist for National Security to own US defense and intelligence accounts from onboarding to adoption, value realization, and renewal. You will train analysts and leadership, demonstrate TRM tools, and ensure alignment with mission workflows.

This role requires US citizenship and an active TS/SCI clearance, with remote work in the US. You will monitor engagement, guide expansion opportunities with Account Directors, and advocate for customer priorities in