National Office Operations Lead

Socket.dev; Austin (TX); On-site; USD 85,000 - 135,000; Full time

Job summary

Socket.dev seeks a National Office Manager to lead day-to-day operations at our Austin, TX National Office. You will coordinate facilities, executive support, and business services to keep the headquarters running professionally and efficiently.

You will partner across departments, manage vendor relationships, events, board and leadership meetings, and travel for executives, while maintaining confidentiality and exemplary service standards in a fast-paced nonprofit setting.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Minimum of five (5) years of experience in office management, executive support, facilities coordination, or administrative operations.
• Active Texas Notary Public Commission in good standing, or ability to obtain within six months of hire, as required by the organization.
• Experience supporting executives, multi-department operations, or nonprofit organizations preferred.
• Ability to communicate effectively using American Sign Language (required)

Responsibilities

• Oversee day-to-day operational readiness of the Austin National Office, ensuring a professional, organized, accessible workplace.
• Serve as primary onsite representative for employees, executives, board members, visitors, vendors, and stakeholders.
• Manage scheduling and readiness of hoteling workstations, conference rooms, and shared resources.
• Oversee receipt, handling, processing, and distribution of mail, packages, and shipments.
• Coordinate administrative needs including ink-signature requests, notarization coordination, and records handling.
• Coordinate onsite IT equipment lifecycle with IT Operations.
• Liaise with vendors, service providers, building management, and landlords.
• Lead onsite logistical coordination for meetings, leadership events, and organizational gatherings.
• Coordinate leadership and board meeting administration, including agendas, materials, and minutes.
• Prepare executive correspondence, presentations, and briefing materials for leadership and board meetings
• Arrange travel for executives and board members to and from Austin
• Provide high-level administrative support to executive leadership and national operations
• May handle secure processing of organizational checks and designated financial materials
• Exercise discretion with sensitive information
• Identify opportunities to improve National Office processes and efficiency

Skills

Organizational skills

Time management

Communication

Discretion

ASL proficiency

Education

Associate degree

Bachelor’s degree

Tools

Notary Public

Job description

Socket.dev seeks a National Office Manager to lead day-to-day operations at our Austin, TX National Office. You will coordinate facilities, executive support, and business services to keep the headquarters running professionally and efficiently.

You will partner across departments, manage vendor relationships, events, board and leadership meetings, and travel for executives, while maintaining confidentiality and exemplary service standards in a fast-paced nonprofit setting.