National Office Operations Lead

Communication Service for the Deaf (CSD); Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Communication Service for the Deaf (CSD) is seeking a National Office Manager (NOM) to lead the Austin National Office. The role oversees administration, facilities operations, executive support, and essential business services to ensure a professional, welcoming environment five days a week on-site in Austin, TX.

The NOM will coordinate with IT, facilities, and leadership, manage vendors, events, and board meeting logistics, while handling sensitive information with discretion and

Qualifications

• Five years of experience in office management or related operations.
• Associate degree required; bachelor’s preferred.
• Active Texas Notary Commission or ability to obtain within six months.
• Ability to communicate in American Sign Language (ASL).
• Experience supporting executives and cross-department operations preferred.

Responsibilities

• Oversee day-to-day readiness of the Austin National Office.
• Serve as onsite representative for employees, executives, vendors, and visitors.
• Coordinate meetings, events, and organizational logistics.
• Manage travel, accommodations, and executive logistics.
• Maintain confidential handling of sensitive information.
• Partner with IT and facilities for equipment, space, and supplies.

Skills

ASL proficiency

Executive support

Office management

Vendor coordination

Communication skills

Education

Associate degree

Bachelor’s degree preferred

Job description

Communication Service for the Deaf (CSD) is seeking a National Office Manager (NOM) to lead the Austin National Office. The role oversees administration, facilities operations, executive support, and essential business services to ensure a professional, welcoming environment five days a week on-site in Austin, TX.

The NOM will coordinate with IT, facilities, and leadership, manage vendors, events, and board meeting logistics, while handling sensitive information with discretion and