National Network Supplier Manager

Novuna; United States; Hybrid; USD 93,000 - 132,000; Full time

Benefits offered by this job

Bonus scheme

Company car or cash alternative – EV

Flexible hybrid working

25 days holiday + bank holidays and 5-

Wellbeing package (BUPA, digital GP, E

Job summary

Novuna Vehicle Solutions is seeking an experienced leader to head the national Network Management team. You will lead Regional Network Managers, ensure delivery of customer, commercial and operational objectives across the UK, and develop our first network with focus on vehicle availability and supplier performance.

You will build partnerships with repairers, dealers and internal stakeholders, coach teams, and drive KPI improvements while delivering measurable commercial outcomes.

Qualifications

• Extensive experience leading geographically dispersed teams in automotive, fleet, supplier, network or operational environments.
• Strong commercial acumen, including managing supplier performance, rates, rebates and service delivery.
• Proven track record delivering measurable improvements through KPIs and improvement plans.
• Influential communicator who builds partnerships whilst constructively challenging where required.

Responsibilities

• Lead and develop a team of Regional Network Managers, creating a high-performing and accountable culture.
• Drive network performance across coverage, capacity, customer outcomes, VOR reduction and operational KPIs.
• Identify and deliver commercial opportunities through supplier performance and commercial value optimisation.
• Build and maintain strong relationships with repairers, dealers, specialist suppliers and key internal stakeholders.

Skills

Leadership

People management

Data analysis

Influencing senior stakeholders

Supplier management

Commercial acumen

Job description

Are you an experienced leader in supplier, network or aftersales management? Do you enjoy driving performance through others and influencing commercial outcomes at a national level? Are you passionate about building high-performing partnerships that deliver exceptional customer experiences?

If your answer is 'yes' then, keep reading.

Who we are.

At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future.

What you'll do.

You'll join our Vehicle Solutions Network Management team, reporting into the Head of Specialist Manufacturers & Network. This is a national leadership roleresponsible for driving the performance, capability and growth of our repair network. You'll lead a team of Regional Network Managers whilst retaining responsibility for your own geographic area, ensuring consistent delivery of customer, commercial and operational objectives across the UK. You'll play a key role in developing our Novuna 1st network, improving vehicle availability, strengthening supplier performance and ensuring our customers receive an exceptional service every time they interact with our network partners.

You'll also:

• Lead, coach and develop a team of Regional Network Managers, creating a high-performing and accountable culture
• Drive network performance across coverage, capacity, customer outcomes, VOR reduction and operational KPIs
• Identify and deliver commercial opportunities through supplier performance and commercial value optimisation.
• Build and maintain strong relationships with repairers, dealers, specialist suppliers and key internal stakeholders

What you'll bring.

You're a commercially minded leader who thrives on driving performance through others. You're equally comfortable analysing data, challenging suppliers, coaching managers and influencing senior stakeholders. You'll have a strong understanding of supplier and network management within an automotive, fleet, aftersales or operational environment and will be motivated by delivering positive outcomes for customers, colleagues and the business.

You'll be a great fit if you:

• Have significant experience leading geographically dispersed teams within automotive, fleet, supplier, network or operational environments
• Can demonstrate strong commercial acumen, including managing supplier performance, rates, rebates and service delivery
• Have a track record of delivering measurable improvements through KPIs, performance reviews and structured improvement plans
• Are an influential communicator who builds strong partnerships whilst constructively challenging where required

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

• An excellent bonus scheme
• Company car or cash alternative – with fantastic EV incentives
• Flexible hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're aDisability Confident employer,dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.