National HOA Compliance Leader

1KD THR Property Management LP; Texas; On-site; USD 80,000 - 139,000; Full time

Benefits offered by this job

Annual bonus program

Health, dental, vision, and life ins.

Disability insurance

Generous paid time off

401(k) with company matching

Casual dress code

Team events

Job summary

Invitation Homes is seeking a National Manager of HOA Compliance to oversee HOA compliance operations across the nation. You will lead a team of compliance specialists, ensure accurate records, and coordinate with markets to sustain operational excellence.

The role requires strong leadership, organizational, and relationship-management skills, with experience in HOAs and relevant software tools. A competitive benefits package and discretionary bonus opportunities are included.

Qualifications

• High School Diploma or equivalent required.
• Minimum of four years’ property management or related experience.
• Direct experience working with HOAs preferred.
• Familiarity with federal fair housing laws and local housing provisions.
• Proficiency in Yardi Voyager and Salesforce preferred; working knowledge of MS Outlook, Word, Excel.

Responsibilities

• Maintain records for HOA tenant registrations, applications, and fines to ensure compliance and data integrity.
• Lead and develop a team of HOA CSRs with accountability to KPIs and standards.
• Oversee timely submission of lease agreements and HOA applications with complete documentation.
• Manage payments for resident fines and HOA fees with proper tracking.
• Oversee daily resolution of HOA property issues and communicate with residents and stakeholders.
• Provide reporting to monitor performance and identify process improvements across markets.
• Collaborate with local market teams to align priorities and resolve escalations nationwide.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Time management

Problem solving

Education

High School Diploma or equivalent

Tools

Yardi Voyager

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Invitation Homes is seeking a National Manager of HOA Compliance to oversee HOA compliance operations across the nation. You will lead a team of compliance specialists, ensure accurate records, and coordinate with markets to sustain operational excellence.

The role requires strong leadership, organizational, and relationship-management skills, with experience in HOAs and relevant software tools. A competitive benefits package and discretionary bonus opportunities are included.