National Digital Client Success Manager — Campaign Growth

RadioJobs; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

iHeartMedia in Atlanta is seeking a National Digital Client Success Manager. You will manage post-sale projects and ensure successful execution across podcast, audio, social, video, display campaigns, and custom tactics for a diverse advertiser book.

You’ll lead cross‑functional coordination with sales, pre-sale, social, programming, creative production, events, research, and inventory management to drive strategy, reporting, and client satisfaction.

Qualifications

• Experience in public relations, corporate communications, content marketing or relationship management.
• 1-3 years' experience in a similar role, e.g., pitching, crafting and placing content externally, event management and sponsorships
• Four-year college degree, preferably in Communications, Advertising or Marketing
• Advanced skills in Microsoft Office, Photoshop and social media platforms

Responsibilities

• Collaborate with Sales in launching brand and advertising campaigns, promotions or online/web/interactive initiatives to increase listening audience and ratings
• Adjust programs and campaigns to address changing markets and competitive conditions
• Support the evaluation and selection of third-party advertising, marketing, collateral and related service providers
• Participate in conducting research on program and campaign effectiveness; track findings and report results to management
• Collaborate with internal department to ensure marketing campaigns are coordinated with operational and sales initiatives
• Connect with influential media outlets and journalists to place iHeartMedia news
• Assist with event planning, including working with vendors, event coordinators and design teams for on-site collateral
• Create content regularly to grow the company’s footprint (e.g., press releases, corporate announcements)
• Manage strategy and set up of all paid campaigns
• Research and test partnerships with new vendors to expand reach and lower costs
• Craft landing pages to distribute through relevant paid programs

Skills

PR experience

Content marketing

Relationship management

Cross-functional collaboration

Education

Bachelor's degree in Communications/Marketing/Advertising

Tools

Microsoft Office

Photoshop

Social media platforms

Job description

iHeartMedia in Atlanta is seeking a National Digital Client Success Manager. You will manage post-sale projects and ensure successful execution across podcast, audio, social, video, display campaigns, and custom tactics for a diverse advertiser book.

You’ll lead cross‑functional coordination with sales, pre-sale, social, programming, creative production, events, research, and inventory management to drive strategy, reporting, and client satisfaction.