National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Philadelphia (Philadelphia County); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is looking for a claims expert to enhance their processes and advocate for clients. This role offers the chance to work remotely and provides generous time off and professional development opportunities. Candidates will collaborate with various teams to streamline operations, analyze claims data, and support clients through complex issues. If you are passionate about innovation and accountability in claims management, this position is a perfect fit for you.

Benefits

Generous Time Off

Remote Work Flexibility

Tuition Reimbursement

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Bachelor's degree required; law degree preferred.

Responsibilities

• Collaborate with carriers to enhance the claims process.
• Develop systems for collecting and analyzing claims data.
• Provide guidance on complex escalated claims.

Skills

Claims Experience

Analytical Skills

Negotiation Skills

Interpersonal Skills

Education

Bachelor's Degree in Related Field

J.D. or Equivalent

Tools

Information Technology Systems

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteer days
- Remote work flexibility
- Professional development opportunities, including tuition reimbursement
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collaborate with carriers to enhance the claims process and evaluate carrier performance
- Develop systems for collecting, analyzing, and reporting on claims data
- Facilitate communication among teams and stakeholders to align on claim strategies
- Provide guidance on complex escalated claims and act as a client advocate
- Create and maintain reports and dashboards to present findings to management

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor's degree in a related field required; law degree preferred
- Technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Strong analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM, or equivalent preferred
- P&C license or willingness to obtain required
- Demonstrated ability to manage multiple tasks and deadlines simultaneously
- Detail-oriented with strong interpersonal skills and a high sense of urgency
- Passion for innovation and accountability in claims management

#Insurance #CyberClaims #RemoteWork #CareerDevelopment #EmployeeBenefits

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