National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Mount Laurel Township (NJ); Remote; USD 150,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to enhance their cyber claims framework. This role offers a unique opportunity to work remotely while leading initiatives that improve operational efficiencies and client advocacy during claims processes. With generous time off and a focus on professional development, this position is ideal for those looking to make a significant impact in a dynamic environment. If you have a strong background in claims management and a passion for innovation, this is the opportunity for you.

Benefits

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match Programs

Remote Work Flexibility

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and information technology systems.

Responsibilities

• Collect and analyze data to support operational decision-making.
• Collaborate with carriers on innovative solutions for the claims process.
• Provide expert guidance on cyber-related incidents.

Skills

Claims Management

Data Analysis

Negotiation Skills

Attention to Detail

Technical Knowledge of Cyber Coverage

Education

Bachelor’s Degree in Related Field

Law Degree (Preferred)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making and improve efficiencies within the cyber claims framework
- Collaborate with carriers on innovative solutions to enhance the claims process and evaluate their performance
- Develop systems for collecting, analyzing, and reporting on claims data
- Provide expert guidance on cyber-related incidents and advocate for clients during the claims process
- Design and implement training programs focused on consultative claims management techniques

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines while maintaining attention to detail

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM equivalent preferred
- P&C license or willingness to obtain
- Strong analytical, negotiation, and influencing skills
- Integrity, collaboration, passion, innovation, and accountability

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