National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Knoxville (TN); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to enhance their cyber claims framework. This role involves analyzing data to support decision-making, collaborating with carriers to improve processes, and implementing training programs. The ideal candidate will possess strong analytical and negotiation skills, along with a relevant degree. With generous time off, remote work flexibility, and opportunities for professional development, this position offers a rewarding career path for those committed to integrity and innovation in the field.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Remote work flexibility

Charitable contribution match

Stock purchase opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with carriers to enhance the claims process and evaluate performance.

Skills

Analytical Skills

Negotiation Skills

Influencing Skills

Technical Knowledge of Cyber Lines

Education

Bachelor’s Degree in Related Field

Law Degree

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Remote work flexibility
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with carriers to enhance the claims process and evaluate performance
- Implement training programs focused on consultative claims management techniques
- Act as a liaison between clients, insurers, and internal teams to improve claims management processes
- Create and maintain regular reports and dashboards to present findings to management and stakeholders

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Exceptional analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM, or equivalent preferred
- Willingness to obtain a P&C license
- Demonstrated ability to manage multiple tasks and deadlines simultaneously
- High sense of urgency and strong interpersonal skills
- Commitment to integrity, collaboration, and innovation

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