National Closing Specialist — Title & Settlement Expert

First Title & Escrow; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

First Title is seeking a Closing Specialist to guide real estate transactions through settlement, ensuring accurate disclosures, taxes, and disbursements. You will coordinate with lenders, title examiners, and notaries on a national scale, delivering a smooth closing experience.

You will handle CD/Settlement statements, scheduling, and post-close review, while maintaining thorough records and meeting SLAs in a fast-paced environment.

Qualifications

• 3+ years of experience in a closing role, preferably in a multi-state or national setting.
• Strong knowledge of closing process and requirements for a complete closing for each product, by state.
• Experience with closing production software is a plus (e.g., Resware).
• Excellent attention to detail, analytical, and problem-solving skills.
• Strong verbal and written communication abilities.

Responsibilities

• Thoroughly review title commitments and coordinate with title examiners, processors, lenders, and outside parties to obtain necessary clearances and endorsements for settlement readiness.
• Schedule notary and provide the customer with direct contact to the notary.
• Prepare the CD/Settlement Statement in accordance with lender terms, reflecting title and recording fees.
• Confirm taxes and any payoffs required at closing; ensure lender's package is correct and delivered to the notary via secure portal.
• Conduct Pre-Closing calls with the notary and customer to confirm appointments and answer questions.
• Confirm closing appointment and review signed closing package with the notary for corrections.
• Ensure timely disbursement and act as the primary point of contact for closing inquiries; process emails promptly.
• Identify opportunities for process improvements and participate in training new specialists.
• Maintain detailed records in the closing production system and escalate complex issues as needed.
• Meet established SLAs and internal performance metrics; assist with closing production improvements.

Skills

Closing experience

Attention to detail

Communication skills

Independent work

Team player

Tools

Resware

Job description

First Title is seeking a Closing Specialist to guide real estate transactions through settlement, ensuring accurate disclosures, taxes, and disbursements. You will coordinate with lenders, title examiners, and notaries on a national scale, delivering a smooth closing experience.

You will handle CD/Settlement statements, scheduling, and post-close review, while maintaining thorough records and meeting SLAs in a fast-paced environment.