National Accounts Strategy Lead

Confidential Jobs; Phoenix (AZ); On-site; USD 165,000 - 175,000; Full time

Benefits offered by this job

Career development opportunities

Job summary

Confidential Jobs is seeking a National Account Manager to oversee and optimize national client operations with a focus on delivering service excellence and strategic account growth.

The role requires strong account management and operations experience, with a track record of leading cross-functional teams and communicating with senior executives. You will drive operational performance and client satisfaction across multiple locations.

Qualifications

• Experience in account management, operations, security, loss prevention, or related field.
• Experience managing large, complex accounts and working with executives.
• Strong data analysis and forecasting skills to evaluate trends and performance.
• Proven project management experience coordinating multiple initiatives and timelines.

Responsibilities

• Monitor and optimize operational performance across a national client portfolio.
• Develop and implement best practices to improve efficiency and service quality.
• Collaborate with field and corporate teams to resolve operational challenges.
• Lead national operations teams and ensure alignment with client expectations and standards.
• Track KPIs and provide updates and recommendations to leadership.
• Lead regular business reviews with client stakeholders and senior decision-makers.

Skills

Account management

Operations

Data analysis

Forecasting

Project management

Leadership

Communication

Job description

Confidential Jobs is seeking a National Account Manager to oversee and optimize national client operations with a focus on delivering service excellence and strategic account growth.

The role requires strong account management and operations experience, with a track record of leading cross-functional teams and communicating with senior executives. You will drive operational performance and client satisfaction across multiple locations.