National Accounts Specialist — AR & Customer Success

Linde plc; Ankeny (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Linde Gas & Equipment Inc. is seeking an accounts receivable specialist in Ankeny, IA to manage National Accounts, process pass-through billing, and resolve inquiries. You will act as the main contact for external distributors and handle aging balances, credits, and bad debt performance with accuracy and professionalism.

The role emphasizes teamwork, strong Excel/Word skills, and experience with JDE and OBIEE. Bachelor’s degree is preferred but not required for the right candidate.

Qualifications

• High School Diploma or GED required; Bachelor’s Degree preferred.
• 1+ year experience in customer service or office environment.
• At least 1 year of collections experience.
• Proficient with Microsoft Excel and Word; experience with enterprise systems (JDE, OBIEE).
• Strong communication and organizational skills; problem-solving abilities.

Responsibilities

• Set up and maintain new National Accounts and pricing on National Accounts.
• Process customer pass-through billing promptly and with high quality.
• Initiate contact and follow up on customer inquiries and disputes.
• Serve as a primary point of contact for outside distributors.
• Manage accounts receivable, days sales outstanding, aging balances, credits, and bad debt for assigned accounts.
• Maintain positive and professional customer relationships.
• Support additional duties as assigned to contribute to team success.
• Contribute to an inclusive workplace that respects integrity and belonging.

Skills

Customer service

Collections experience

Microsoft Excel

Microsoft Word

JDE

OBIEE

Communication

Organizational skills

Problem solving

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

JDE

OBIEE

MS Office

Job description

Linde Gas & Equipment Inc. is seeking an accounts receivable specialist in Ankeny, IA to manage National Accounts, process pass-through billing, and resolve inquiries. You will act as the main contact for external distributors and handle aging balances, credits, and bad debt performance with accuracy and professionalism.

The role emphasizes teamwork, strong Excel/Word skills, and experience with JDE and OBIEE. Bachelor’s degree is preferred but not required for the right candidate.