AI infrastructure is scaling faster than the thermal solutions industry can keep up. We unify engineering leaders in air handling, liquid cooling, heat rejection, and modular configurations into one responsive partner with decades of experience. We are a thermal management manufacturing platform for data centers and commercial & industrial applications; one platform, every layer of the thermal chain.
About You
The Accounts Receivable Specialist is responsible for helping manage the company’s accounts receivable activities, including invoicing, payment processing, account reconciliation, collections, and customer account maintenance. This role ensures accurate and timely recording of customer transactions and supports healthy cash flow by resolving outstanding balances and discrepancies.
Key Responsibilities
- Prepare, issue, and distribute customer invoices accurately and on a timely basis.
- Post and apply customer payments to the appropriate accounts.
- Monitor accounts receivable aging and follow up on past-due balances.
- Communicate professionally with customers regarding invoices, payments, account balances, and billing questions.
- Research and resolve billing discrepancies, short payments, unapplied cash, and account issues.
- Reconcile customer accounts and the accounts receivable subledger to the general ledger.
- Process credit memos, refunds, adjustments, and account corrections in accordance with company policies.
- Maintain accurate customer account records and supporting documentation.
- Prepare regular accounts receivable aging reports and collection summaries.
- Assist with month-end and year-end closing activities.
- Support cash forecasting and other accounting reports as needed.
- Collaborate with Sales, Operations, and Accounting to resolve customer account issues.
- Maintain confidentiality of financial and customer information.
- Identify opportunities to improve billing, collections, and accounts receivable processes.
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree in accounting, finance, or a related field preferred.
- 2+ years of accounts receivable, billing, or general accounting experience preferred.
- Strong understanding of accounts receivable principles and accounting practices.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Strong written and verbal communication skills.
- Ability to handle confidential financial information professionally.
- Ability to prioritize multiple deadlines and work independently.
Preferred Skills
- Experience with high-volume invoicing and payment processing for a global organization.
- Experience with collections and customer account reconciliation.
- Familiarity with ERP/accounting systems such as NetSuite, SAP, Oracle, QuickBooks, or similar platforms.
- Intermediate Excel skills, including sorting, filtering, formulas, and pivot tables.
- Experience supporting month-end close activities.