National Accounts Project Manager — Lead Strategic Projects

Johnson Controls; San Leandro (CA); On-site; USD 106,000 - 159,000; Full time

Benefits offered by this job

Company vehicle included

Bonus plan

Job summary

Johnson Controls is seeking a Project Manager for National Accounts to oversee a portfolio of projects from planning through closeout, coordinating with field teams, clients, and internal partners to keep work on schedule and within budget.

You will communicate progress, risks, and milestones to stakeholders, prepare documentation, and support QBRs to sustain account health. The role emphasizes strong organization and cross-functional collaboration in a fast-paced environment.

Qualifications

• 3-5 years of physical security experience with contractors, property managers, and client stakeholders.
• Understanding of installation and service elements of operational performance.
• Experience using MS Project or Smartsheet to maintain client project timelines.
• Experience managing professionals and leading project work in a complex environment with permitting and union considerations.
• Strong verbal and written communication; ability to lead meetings representing Johnson Controls.
• Technical exposure to enterprise-wide access control and video systems or willingness to learn.
• Strong organizational skills and the ability to adjust labor to changing project demands.
• Experience contributing to project status reviews, reporting, and stakeholder communication.
• PM certification or willingness to obtain one.

Responsibilities

• Oversee planning, execution, and closeout of assigned national account projects.
• Serve as single point of contact for clients on project and operational issues.
• Provide regular project communications to internal and external stakeholders, including progress, risks, timelines, and critical activities.
• Coordinate project sequencing, schedule adjustments, and scope updates to support delivery goals.
• Align operational support activities with client objectives and maintain clear standards, policies, and processes.
• Ensure proper resource alignment across individual projects and support field teams as needed.
• Monitor project performance, identify issues, and support resolution of risks, delays, and escalation items.
• Prepare and maintain project documentation, including playbooks, standards, installation guides, and project scoreboards.
• Support project reviews and contribute recommendations for improvement and implementation follow-through.
• Contribute to client QBR efforts and support ongoing customer satisfaction and account health.

Skills

Physical security

Communication skills

MS Project/Smartsheet

People management

Meetings leadership

Access control systems

Organization

Stakeholder communication

PM certification

Education

B.S. degree or equivalent

Tools

MS Project

Smartsheet

Job description

Johnson Controls is seeking a Project Manager for National Accounts to oversee a portfolio of projects from planning through closeout, coordinating with field teams, clients, and internal partners to keep work on schedule and within budget.

You will communicate progress, risks, and milestones to stakeholders, prepare documentation, and support QBRs to sustain account health. The role emphasizes strong organization and cross-functional collaboration in a fast-paced environment.