National Accounts Growth & Success Manager

Atlas Copco; Rock Hill (SC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) matching

Job summary

Atlas Copco is seeking a National Account Success Manager for Portable Air in Rock Hill, SC. You will drive growth with key accounts, align with the VP and Business Line Managers, and coordinate with regional sales and product marketing to deliver customer-centric solutions.

You will lead pricing strategy, modernize training processes, provide transparent reporting, and partner with cross-functional teams to expand Atlas Copco's market position while meeting client needs and ensuring operational

Qualifications

• Bachelor’s degree in engineering, business administration, marketing, or related field.
• Five (5) years of demonstrated experience in selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly and effectively, tailoring your message for various customer audiences.
• Strong problem-solving skills that enable you to assess customer challenges confidently and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies that enhance efficiency throughout the sales process.
• Collaborative spirit with a proactive approach, showing adaptability to work across departments for achieving shared goals.

Responsibilities

• Drive sustainable profitable growth with key accounts, transforming the customer experience to ensure our solutions are always their first in mind and first in choice.
• Foster exceptional relationships with clients to cultivate customer intimacy and loyalty.
• Lead the commercial and pricing strategy in collaboration with the VP and Business Line Managers.
• Transition training materials and processes to digital platforms to enhance accessibility and efficiency.
• Deliver insightful reporting that offers transparency to customers regarding business processes, from order status to service engagements.
• Maintain and manage ongoing customer interactions, leveraging local teams to push for optimal customer success outcomes.
• Enhance the company's market position and competitive stance within the industry through strategic initiatives.
• Plan and align seasonal equipment and service needs with customers, acting as a key expeditor for order processing.
• Facilitate prompt responses to specific customer requests by collaborating with internal departments, ensuring that control functions meet or exceed expectations.
• Champion initiatives that drive operational efficiencies by negotiating and partnering with stakeholders.
• Craft and execute marketing strategies tailored specifically to customers, including well-planned actions and promotions that drive business growth.
• Engage proactively with the marketing team to refine digital communication strategies, enhancing our online presence and improving customer access to resources like manuals and quotes.

Skills

Customer relationship

Sales strategy

Cross-functional

Communication

Education

Bachelor’s degree

Tools

CRM software

ERP systems

Job description

Atlas Copco is seeking a National Account Success Manager for Portable Air in Rock Hill, SC. You will drive growth with key accounts, align with the VP and Business Line Managers, and coordinate with regional sales and product marketing to deliver customer-centric solutions.

You will lead pricing strategy, modernize training processes, provide transparent reporting, and partner with cross-functional teams to expand Atlas Copco's market position while meeting client needs and ensuring operational