National Accounts Growth Leader

Lennox; Glendale (CA); On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, and vision insurance

Prescription drug coverage

401(k) retirement plan

Short-term disability insurance

8 weeks paid birthing leave

2 weeks paid bonding leave

Life and long-term disabilityinsurance

12 paid holidays

3 floating holidays per year

Job summary

Lennox National Account Services (NAS) in Glendale, CA is seeking a Strategic Account Leader to manage national accounts and drive revenue growth through exceptional service and strategic relationship management.

You will strengthen key client relationships, ensure post-sales satisfaction, onboard customers, train staff, and identify opportunities to expand services across existing accounts. A performance bonus and comprehensive benefits are available.

Qualifications

• Bachelor’s degree or equivalent education/experience
• Five to ten years of customer support
• Strong relationship-building and customer-focused mindset
• Effective listening, persuasion, and negotiation skills
• Strong time management and organizational abilities
• Knowledge of sales principles, marketing strategies, product demonstrations, and sales techniques
• Understanding of customer service principles and satisfaction evaluation
• Excellent written and verbal communication skills

Responsibilities

• Support management, retention, and growth of assigned strategic and national accounts to drive revenue and profitability
• Assist in maintaining relationships with key strategic customers and internal stakeholders
• Ensure high levels of post-sales customer satisfaction and timely resolutions
• Support initiatives that promote long-term customer loyalty and repeat business
• Assist with customer training, onboarding, and delivery of value-added services
• Serve as a trusted point of contact for customers with consistent communication
• Identify opportunities to expand existing accounts through additional services or solutions
• Track account activity and performance metrics in CRM

Skills

Customer service

Relationship building

Communication

Negotiation

Time management

Sales concepts

Product demonstrations

Education

Bachelor’s degree or equivalent

Tools

CRM software

MS Office

Job description

Lennox National Account Services (NAS) in Glendale, CA is seeking a Strategic Account Leader to manage national accounts and drive revenue growth through exceptional service and strategic relationship management.

You will strengthen key client relationships, ensure post-sales satisfaction, onboard customers, train staff, and identify opportunities to expand services across existing accounts. A performance bonus and comprehensive benefits are available.